Denzel Chia
Moderator
Post count: 2878
Been thanked: 94 times
#17799 |

Hi,

I tried on my localhost. It works properly for me.
the following is what I had done.

Step 1
Theme Options -> Header -> Select a Header Layout
Select the fourth layout.
Please see screenshot. http://prntscr.com/7a9m1c

Step 2
Theme Options -> Header -> Header Content Area For Header #4
Select Tagline.
Please see screenshot. http://prntscr.com/7a9pth

Step 3
Theme Options -> Header -> Header Tagline
Enter a new Header Tagline, For this example, I written.. “Hey, I am a Tag Line!”
Please see screenshot. http://prntscr.com/7a9mg5

Step 4
Click the Save All Changes button and View the result on site.
Please see screenshot. http://prntscr.com/7a9mxd

To test out your issue, I did another Click on Save All Changes button.
Nothing missing. The header layout and the tagline remains the same.

If this is not what you are referring to, or you are still experiencing issues.
Please kindly provide FTP and Admin access credentials via private reply.
(Click the Set as private reply check-box before submitting reply.)

I will take at look for you.

Thank you!
Denzel