Denzel Chia
Moderator
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#17881 |

Hi,

Please kindly see the following screenshot. http://prntscr.com/7civ1s
I have set a red header background color, just to show that it works properly.

I think it’s probably a Theme Options setting issue. Please kindly remove your added custom CSS fixes and try out the following settings.

In Theme Options-> Header -> Header Image Height
Set the height in px to your desire value, this actually sets the header height.

In Theme Options -> Header -> Header color
Set the color that you want.

In Theme Options-> Styling -> Header and Footer pattern
Please select no image, because some patterns does not have a transparent background, it does not allow you to see the background color.

If you are still experiencing issues after attempting the above instructions, please kindly provide the following information so that I can physically troubleshoot it for you.

Please kindly provide the following details via private reply.

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Username:
Password:

Ftp Server Url:
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Thank you!
Denzel