Sorry, May I know where is the location of “order notes’?
Please post me a screenshot if possible.
As for the following.
Also what coding would allow me to add the customer text into another document? (I would like to place it in the Woocommerce PickingPal Picking Ticket).
You will need to engage a woocommerce affiliate developer http://www.woothemes.com/affiliated-woo-workers/ to do this customization.