Denzel Chia
Moderator
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#22144 |

Hi,

I suggest you create a new site on your computer localhost.
Do the demo content import on your computer. Use this demo on your computer as a reference for your online site.

Your hosting server can time out when you are doing an import online.
The import takes a long time to finish, which can be over your server PHP max_execution_time and max_input_time.

http://php.net/manual/en/info.configuration.php#ini.max-execution-time
http://php.net/manual/en/info.configuration.php#ini.max-input-time

You will not have time out problem, if you import on your computer localhost.

Thanks!