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  • October 18, 2015 at 7:43 pm #21481

    Jessica Wildes
    Spectator
    Been thanked: 0 times

    I just uploaded the Alora theme and it seems to look and work fine. However, I now get a 500 Internal Server Error when I try to add a new post, portfolio, etc. Any suggestions? I’ve tried deactivating plugins and that didn’t help.

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  • Roman
    Keymaster
    October 18, 2015 at 10:37 pm
    Post count: 2538
    Been thanked: 29 times
    #21483 |

    tried to update permalinks in Settings -> Permalinks ?

    Jessica Wildes
    Spectator
    October 19, 2015 at 3:13 am
    Post count: 2
    Been thanked: 0 times
    #21484 |

    I’ve tried a few different options in permalinks. What’s your recommendation?

    Jessica Wildes
    Spectator
    October 19, 2015 at 3:19 am
    Post count: 2
    Been thanked: 0 times
    #21485 |

    It is possible that it’s the web.config file permissions?

    Denzel Chia
    Moderator
    October 19, 2015 at 8:14 am
    Post count: 2858
    Been thanked: 92 times
    #21488 |

    Hi,

    Please provide ftp access and WordPress admin access in private reply.
    I will troubleshoot on your server.

    Thanks!
    Denzel

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