• Creator
    Topic
  • #29209

    Jon Green
    Spectator

    Have just updated Alora on this site:

    http://waldegravearms.co.uk/

    and now the Layerslider WP doesn’t work correctly. Is this an issue you can correct or is it now down to the creator of Layerslider to fix?

    I don’t want to update my other sites using Alora until I know what has caused the issue and its corrected.

    Regards,

Viewing 10 replies - 1 through 10 (of 12 total)
Replies
  • Daniel Jones
    Moderator
    Post count: 241
    #29210 |

    Hi Jon,

    Thanks for contacting us.

    Kindly could you share with me temporary login credentials so that I may investigate the issue from the backend. You may delete or change the credentials after we’re done. Please ensure to mark the reply as Private.

    Looking forward to your reply.

    Jon Green
    Spectator
    Post count: 20
    #29211 |
    This reply has been set as private.
    Roman
    Keymaster
    Post count: 2588
    #29214 |

    just visited your website and layer slider is working…did you manage it?

    Jon Green
    Spectator
    Post count: 20
    #29236 |

    Hi Roman,

    The slider is showing, but our first picture (of the pub) has now been enlarged so you only see the roof and all the rest of the images “drag” during transition before suddenly appearing correctly. I have tried three different browsers and they all have the same results.

    Thanks, Jon

    Jon Green
    Spectator
    Post count: 20
    #29237 |

    Having looked again, it is the wipe transitions that are not working. The fades are ok

    Jon Green
    Spectator
    Post count: 20
    #29238 |

    I have now fixed the first picture but the wipe transitions are still not working

    Daniel Jones
    Moderator
    Post count: 241
    #29239 |

    Hi Jon,

    I’m looking at the site and everything plus the picture transition seems to be working perfectly. Did you manage to sort out the issue?

    Please let me know if there’s anything else.

    Jon Green
    Spectator
    Post count: 20
    #29240 |

    This is what I see on my PC and I have checked it on another computer too. The wipe transition are ‘dragging’ a section of the picture across the slider and then suddenly correct themselves to the full picture

    Jon Green
    Spectator
    Post count: 20
    #29249 |

    I have received this information from the creator of Layerslider WP that infers that the theme is causing the issue:

    “The problem is caused by the following code in your style.css starting on line 1724:

    .about-author img.avatar, #sliders-container img { border-radius: 0px; -border-radius: 0px; -moz-border-radius: 0px; -webkit-border-radius: 0px; height: auto !important; margin: 0 !important; }

    The height:auto and margin: 0 attributes are being applied on every image in the slider, therefore affecting the transitions as well and resulting in this animation issue. If you did not add this style then most likely your theme is generating it, and in this case we recommend to contact them on how you can remove it or prevent it from applying on the slider.”

    Denzel Chia
    Moderator
    Post count: 3230
    #29254 |

    Hi,

    Thank you for your feedback.
    I had reported this issue to our developers.

    Please open up your style.css
    go to line 1724 and find the following codes.

    Change to the following..

    Thank you

Viewing 10 replies - 1 through 10 (of 12 total)

The topic ‘Alora 2.8.1 and LayerSlider WP’ is closed to new replies.