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  • #27979

    PP
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    Hello,
    please I have a problem with GIF videos. On opened page it work ok, but if I give the GIF to preview, sometimes it is ok, but sometimes there is only empty frame. (need more times refresh page). Can you help me please?
    Thank you very much

    http://mixen.eu

Viewing 10 replies - 1 through 10 (of 10 total)
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  • Roman
    Keymaster
    Post count: 2543
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    #27980 |

    it looks u r using a plugin for that, right?

    PP
    Spectator
    Post count: 36
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    #27983 |

    yes

    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #27997 |

    Hi,

    I can see that your gif is working properly now.

    Thank you

    PP
    Spectator
    Post count: 36
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    #28005 |

    Hi. Yes, but this is not Alora now, but another theme. I changed it and try if it will work well.. Now is all ok, but I dont know how it resolve with Alora.. Thank you.

    PP
    Spectator
    Post count: 36
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    #28135 |

    Hi, please can you help me with this still?

    It is not Alora and the GIF in preview is working ok: http://www.mixen.eu
    And this is Alora, but the GIF does not work: http://www.gifon007.eu

    Is possible resolve it on Alora?

    Thank you very much and have a nice day!

    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #28137 |

    Hi,

    You can only insert as full image in your content.
    Please see my screen-cast
    http://screencast-o-matic.com/watch/cD1ncVi660

    It will not work if you use it as featured image or in any other element.
    This is because the image will be cropped and it will not be animated again.
    WordPress does not have the ability to crop gif and let it remain animated.

    Thank you

    PP
    Spectator
    Post count: 36
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    #28149 |

    Hi, ok, thank you for you answer, but a need use the GIF like preview..

    The problem is plugin “GIF animation preview” (https://cs.wordpress.org/plugins/gif-animation-preview/), without it is all ok, but I need the plugin for turn on the GIF by moving a mouse..
    (this is Graphene + the plugin and its ok: http://mixen.eu/, but I need 3 colums)

    Please
    1 – if any solution for Alora?
    2 – is eventually possible use it all in your Evolve? (I dont have it)

    Thank you very much!

    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #28153 |

    Hi,

    I already mention and show you that it works if you insert the whole animated gif without cropping.
    You can use columns shortcode if you need to insert more than one animated gif in a page.

    If you need to make a third party plugin work with our product, You can contact us for customization service via https://theme4press.com/theme-customization-service/

    Thank you.

    PP
    Spectator
    Post count: 36
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    #28262 |

    Hi, I contacted you for customization, when I can get an answer please?

    Thank you and have a nice day

    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #28269 |

    Hi,

    I will contact my employer now to give you a reply.

    If he does not reply to you, please consider hiring a developer from http://jobs.wordpress.net/
    There is no listing fee on http://jobs.wordpress.net/.

    Thank you

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