Topic Resolution: Resolved
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  • #20263

    Jerome Battoia
    Spectator
    Been thanked: 0 times

    Hi,

    I just bought Alora theme ( instead of evolve plus, that’s works very fine with polylang) but at the last minute, i saw alora and read the compare section, seeing that’s more options for just 10 USD more, i purchased it.

    But now i regrets that order.

    Nothing works.

    I spent the last hour to make it works, but blank page after blank page, i think i will order a Evolve plus theme,

    Need to be 100% refunded for this Alora theme order.

    I wait for it and after i will order a Evolve plus theme license.

    Please, could you stay me update on this case ?

    15 days money back guaranteed, so i prefer be refunded first, before buy another theme here.

    Thanks a lot.
    Best Regards.

Viewing 5 replies - 1 through 5 (of 5 total)
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  • Jerome Battoia
    Spectator
    Post count: 3
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    #20266 |

    Hi,

    More informations about my issues with Alora theme :

    I tried everything possible at my level to make it works properly.

    I also use the wp debug mode, and i got this error :

    ” Fatal error: Call to a member function get_default_language() on a non-object in ”

    wp-content/themes/alora/admin/index.php on line 75

    My website is in French (first language) use polylang plugin.

    I’d like to continue to use polylang plugin to develop my website, but it seems there is a problem with language, so i do not know if it a compatibility issue with the plugin itself or if this theme have a problem with french language (?)

    I will continue tomorrow to test, but i’d like to have a contact with moderators or admins please 🙂

    And in the worse case to be refunded please.

    Many Thanks.
    Best Regards.

    Jerome Battoia
    Spectator
    Post count: 3
    Been thanked: 0 times
    #20267 |

    Hi,

    Sorry for the triple post, but :

    I just changed the language of wordpress from french to english , and everything works perfectly for the moment. No more crashes, blank pages etc..

    BUT …

    I absolutly needs to use it in french.

    Could you tells me if it’s possible to use Alora Theme with wordpress language set on French, please ?

    Many Thanks.
    Best Regards.

    Denzel Chia
    Moderator
    Post count: 3211
    Been thanked: 128 times
    #20269 |

    Hi,

    It’s a plugin conflict.
    Please refer to this thread for findings and solution.
    https://theme4press.com/support/topic/alora-with-polylang/#post-20040

    If you would like me to apply the solution for you, Please kindly post the following details in private reply.

    WordPress admin url:
    Administrator user name:
    Administrator password:

    Ftp server url:
    Ftp server username:
    Ftp server port:

    Thanks!

    Jerome Battoia
    Spectator
    Post count: 3
    Been thanked: 0 times
    #20280 |
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Post count: 3211
    Been thanked: 128 times
    #20307 |

    Hi,

    That PHP fatal error has nothing to do with images.
    And the solution also does not affect images.

    Please post your website url so that we can see it via our error console to try and find the cause of your broken image issue.

    Sorry, I have no authority or access to company funds to give you a refund.
    I only have access to this forum to work as moderator.

    Please kindly contact my employer via our contact form.
    https://theme4press.com/contact/

    Thanks!

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