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  • #29317

    Max Radke
    Spectator
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    Hi Community,

    i have a webpage (alora theme) with a blog section in it. The articles in the blog section are loaded via the “blog shortcut”. Sadly i have a problem with this method: every time i wrote a new article, it wouldnt show up when i went to my webpage. I (and every other user as well) always have to refresh the page manually until the new article shows up. This problem appears on every device I tested. Can anyone help me with the problem?

    Thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
Replies
  • Roman
    Keymaster
    Post count: 2543
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    #29322 |

    please provide your website URL.

    1 user thanked author for this post.
    Max Radke
    Spectator
    Post count: 4
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    #29894 |

    ffw-uphusen.de

    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #29897 |

    Hi,

    every time i wrote a new article, it wouldnt show up when i went to my webpage.

    This could be a cache issue. Are you using any cache plugin such as W3 Total Cache and WP Super Cache, or any performance enhancement plugin or server cache?
    If yes, you will need to clear your cache content and browser history in order for your new content to update on your front end.

    Thank you.

    Max Radke
    Spectator
    Post count: 4
    Been thanked: 0 times
    #29900 |

    I got the same idea and I did deinstall every cache or performance plugin. I got a semi working solution now: every time i write i new article i will need to refresh the blog shortcut on the main page. but this is not very satisfying…

    Denzel Chia
    Moderator
    Post count: 3228
    Been thanked: 129 times
    #29903 |

    Hi,

    Your issue is not related to our product.
    If you find it troublesome, Please follow your plugin’s official instruction to remove and deactivate them.

    Thank you.

    Max Radke
    Spectator
    Post count: 4
    Been thanked: 0 times
    #29905 |

    There is no plugin installed right now and the problem still does appear. So I think this is a problem related to your theme.

    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #29906 |

    Hi Max,

    Thanks for reaching out to us again.

    Kindly could you share with me temporary login credentials so that I can investigate further and figure out the issue. You may delete or change the credentials after we’re done. Please make sure to mark the reply as Private.

    Looking forward to your reply.

    Max Radke
    Spectator
    Post count: 4
    Been thanked: 0 times
    #30092 |
    This reply has been marked as private.
    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #30096 |

    Hi again Max,

    Thanks for confirming.

    I noticed you still have four additional plugins running on your site, can you please deactivate them and see if the problem persists?

    Also, please test the issue with other themes employed (like twenty fifteen or sixteen) see if the problem resides in our theme.

    Hope to hear from you soon!

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