• Creator
    Topic
  • #24205

    Magnus Joensen
    Participant
    Been thanked: 1 time

    I’m trying to edit the front page content boxes but they keep reverting back to the demo content – fa-codes as well – and after a few tries the entire page turns to error messages.

Viewing 5 replies - 1 through 5 (of 5 total)
Replies
  • Imran
    Spectator
    Post count: 403
    Been thanked: 0 times
    #24224 |

    Hi Magnus,

    Thanks for writing in!

    Regretfully, the particular customization request would fall outside the scope of support we provide. You may wish to fill up a form on our theme customization services page:

    Theme Customization

    Thank you!

    Magnus Joensen
    Participant
    Post count: 8
    Been thanked: 1 time
    #24229 |

    I’m not trying to edit the design itself – just the content and fa-code – and I’m doing this in the appearance -> customize -> front page content boxes.

    Surely this isn’t related to theme customization?

    Imran
    Spectator
    Post count: 403
    Been thanked: 0 times
    #24230 |

    Hi Magnus,

    Thanks for your clarification! Perhaps it’s a caching issue, I’d advise clearing your browser’s cache or testing on a different browser.

    Thank you!

    Magnus Joensen
    Participant
    Post count: 8
    Been thanked: 1 time
    #24262 |

    Hi Imran,

    I tried two different browsers and cleared my cache – didn’t work.

    Imran
    Spectator
    Post count: 403
    Been thanked: 0 times
    #24264 |

    Hi Magnus,

    I’d recommend testing for a plugin conflict by deactivating all the third party plugins in your site, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can specify which one by reactivating them one at a time.

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
You must be logged in to reply to this topic.