• Creator
    Topic
  • #26897

    Jamie Dierks
    Spectator

    None of the buttons work when I try to customize my site. I can’t even change the layout.

Viewing 10 replies - 1 through 10 (of 16 total)
Replies
  • Nicole Amber
    Spectator
    Post count: 41
    #26902 |

    Ever since I updated the Evolve+ theme to version 2.6.0, I also cannot customize my site using the feature “Customize”. I have to go to “Appearance – Theme Options” to make any changes. However, I have lost previous settings and certain ones don’t work for me now.

    Denzel Chia
    Moderator
    Post count: 3230
    #26914 |

    Hi,

    I can replicate this issue.
    In Appearance -> Customize
    The save button is not working.

    Screen-cast of my test.
    http://screencast-o-matic.com/watch/cDf0jD1mVa

    I will report this issue to my employer.
    Please wait for fix in next version.

    At the moment, Please use Appearance -> Theme Options.

    Thank you.

    Roman
    Keymaster
    Post count: 2600
    #26925 |

    for me it actually works, probably you are moving too fast and don’t let the preview page to reload…then the button changes to Save/Publish

    Greg Reverdiau
    Spectator
    Post count: 1
    #26928 |

    Same problem here, waiting for the preview to reload doesn’t do anything.

    Roman
    Keymaster
    Post count: 2600
    #26932 |

    we updated the theme package, please install it again and let me know if it works. thanks

    Nicole Amber
    Spectator
    Post count: 41
    #26934 |

    I tried installing the theme and installation keeps failing. It says I already have it installed so I’ll change the file name

    Nicole Amber
    Spectator
    Post count: 41
    #26935 |

    Still failing. This is the message I get:

    Destination folder already exists. /home/ncasati/casatihomecomfort.com/wp-content/themes/evolve-plus/

    Theme install failed.

    Do I need to delete the current theme in order to install the updated theme package?

    Nicole Amber
    Spectator
    Post count: 41
    #26936 |

    I updated the theme and the Customize still doesn’t work, neither does the ‘save’ button
    Now my Front Page Content Boxes are misaligned and they have merged. I am having so many issues since the update!!! Very frustrating to say the least. It seems there are more and more problems arising with this theme.

    Help!

    Roman
    Keymaster
    Post count: 2600
    #26941 |

    what browser and OS are you using please?

    Nicole Amber
    Spectator
    Post count: 41
    #26977 |

    I’m using Windows 10 and Chrome

Viewing 10 replies - 1 through 10 (of 16 total)

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