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  • Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #29519 |

    Hi Ventsislav,

    Thank you for reaching out to us.

    In regards to your first question, it seems you need to increase the allowed memory size for your WordPress installation. Please have a look at this guide to help you to increase this size:

    https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    About the second question, this might be caused by a conflicting plugin. I would recommend you to do a plugin compatibility test by deactivating all additional plugins. Then, check if this error persists. If not, kindly activate plugins one by one to see which plugin is causing this.

    Please let me know how you go.

    Regards,

    Ventsislav Vasilev
    Participant
    Post count: 7
    Been thanked: 0 times
    #29542 |

    About the second question – it is not conflict with plugin.
    I install againt theme alora manualy and the note disapear.
    This hapends second time for me. I think problem is in alora, not in plugins.
    Best Regards,
    Ventsi

    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #29543 |

    Hi Ventsislav,

    Hmm, sounds strange. Could you kindly share the link to this (where the error is displayed)? Also, we would like to have a closer look at your back-end. Please share with us temporal login details so we can be of more help.

    Regards,

    Ventsislav Vasilev
    Participant
    Post count: 7
    Been thanked: 0 times
    #29572 |

    Hello,
    you can see previous time when happends.

    Message in WooCoomerce shop after update alora to 2.8.1

    Regards,

    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #29573 |

    Hi Ventsislav,

    Thank you for getting back to us.

    I have visited the links you share on the previous post (http://unique.moll.bg/porachka/ and http://unique.moll.bg/plugins/) the errors is not displayed here. Also, did you do a manual update as advised previously?

    Please let us know.

    Ventsislav Vasilev
    Participant
    Post count: 7
    Been thanked: 0 times
    #29574 |

    Yes,
    I did it manualy. Your colegue recomend it.
    Regards,

    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #29576 |

    Thank you for getting back. We’ll need to have a closer look at your back-end. Could you kindly share with us temporal login details to your site so we can investigate on where the error might be coming from?

    Also, kindly point to us where the error is displayed on your site.

    Thank you in advance.

    Ventsislav Vasilev
    Participant
    Post count: 7
    Been thanked: 0 times
    #29577 |
    This reply has been marked as private.
    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #29579 |
    This reply has been marked as private.
    Ventsislav Vasilev
    Participant
    Post count: 7
    Been thanked: 0 times
    #29580 |

    Hello,
    I explain you that I reinstall alora theme manualy and this massage not show any more.

    Thanks,
    Ventsi

    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #29581 |

    Sorry for the confusion.

    Thank you for letting us know. Glad the issue is resolved. 🙂

    Cheers,

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