Topic Resolution: Resolved
  • Creator
    Topic
  • #27566

    taylor yang
    Participant
    Been thanked: 0 times

    hi sir

    I forget the password , I change a new one .

    When I change the password , can not be used in Theme Update .

    Message is Theme4Press.com: Wrong username or password .

Viewing 8 replies - 1 through 8 (of 8 total)
Replies
  • Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #27570 |

    we are looking on this issue. thanks

    Martha Meade
    Spectator
    Post count: 6
    Been thanked: 1 time
    #27571 |

    Yes! I am having this issue also. I had to delete and reinstall WordPress yesterday. This led to hours online with my web hosting service trying to get access to my website again. WordPress would no longer recognize my user name and password. That was finally resolved. I have a new user name and password.

    Today I reinstalled evolve plus. It asks for my Theme4Press user name and password to enable theme update notifications. But it will not accept them.

    How do I change the user name and password?

    Denzel Chia
    Moderator
    Post count: 2832
    Been thanked: 91 times
    #27578 |

    Hi,

    You can go to this link to reset your password.
    https://theme4press.com/wp-login.php?action=lostpassword

    Thank you

    taylor yang
    Participant
    Post count: 4
    Been thanked: 0 times
    #27579 |

    tavr.org.tw/pw.jpg

    taylor yang
    Participant
    Post count: 4
    Been thanked: 0 times
    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #27584 |

    we updated DNS records so it’s causing the issue. please allow few hours for an update, then we can investigate further..thanks.

    Martha Meade
    Spectator
    Post count: 6
    Been thanked: 1 time
    #27640 |

    Thanks! Password change accomplished!

    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #27642 |

    😉

Viewing 8 replies - 1 through 8 (of 8 total)
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