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  • November 10, 2015 at 12:47 pm #21946

    S.B.
    Spectator
    Been thanked: 0 times

    hello,

    i tried to send a message via the included contact form but no message arrived.
    see it here: http://www.bardini.de/kontakt

    thx

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  • S.B.
    Spectator
    November 10, 2015 at 1:08 pm
    Post count: 39
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    #21947 |

    could fix it

    Denzel Chia
    Moderator
    November 11, 2015 at 7:56 am
    Post count: 2858
    Been thanked: 92 times
    #21975 |

    Hi,

    Our theme uses wp_mail() function for the contact form
    If your mail server does not deliver the mail to you, then it’s highly possible that your mail server requires SMTP and authentication.

    You will need to use this plugin https://wordpress.org/plugins/wp-mail-smtp/
    It will enable wp_mail() function to use SMTP server and authentication.

    Also, Check your mail server as well as your desktop mail client, ensure that the contact form mail is not marked as spam.

    Thanks!
    Denzel

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