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  • #17934

    Rebecca Stanford
    Participant
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    Hello,

    I sent an email regarding this issue yesterday via contact email form on website.

    When upgrading theme, I should have paid for the Evolve-plus, and instead opted for the Alora. I find it way too confusing to use, switch over from, etc. I find the documentation/help on the “how tos” of using the theme greatly lacking. I want to be able to apply the money to Evolve-plus instead, since I’m already familiar with how to use that theme.

    PLEASE respond soon.

    Thank you,

    Rebecca

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  • Roman
    Keymaster
    Post count: 2543
    Been thanked: 29 times
    #17939 |

    sorry, in this case we cannot provide an upgrade/compensation as per our TOS

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