• Creator
    Topic
  • #35055

    Oscar HENAO
    Participant

    I am getting an error message when attempting to access wp-admin just after activating woocommerce 3.2.1 having Google Captcha (reCAPTCHA) by BestWebSoft v1.32 and Alora 2.9.0 also activated under WordPress 4.8.2

    The error takes different message depending on the browser:
    —– In CHROME
    This page isn’t working
    http://www.pestcontrolbroward.com sent an invalid response.
    ERR_INVALID_REDIRECT

    —– In Firefox
    Corrupted Content Error
    The site at http://www.pestcontrolbroward.com/wp-login.php?redirect_to=http://www.pestcontrolbroward.com/wp-admin/&reauth=1 has experienced a network protocol violation that cannot be repaired.
    The page you are trying to view cannot be shown because an error in the data transmission was detected.
    Please contact the website owners to inform them of this problem.

    —– In Internet Explorer
    Can’t reach this page
    •Make sure the web address http:// is correct
    •Search for this site on Bing
    •Refresh the page
    More information
    Error Code: INET_E_CANNOT_CONNECT

    – If I activate the theme Twenty Seventeen v1.3 and Woocommerce + the captcha , there is no problem
    – If I activate Alora and the captcha and DO NOT activate Woocommerce, there is no problem
    – If I activate Alora and Woocommerce and NOT the captcha, there is no problem
    – If I activate all three: Alora + Woocommerce + Google Captcha (reCAPTCHA) there IS the problem

    Any suggestions to allow all three to be active simultaneously?

Viewing 7 replies - 1 through 7 (of 7 total)
Replies
  • vaibhav
    Moderator
    Post count: 272
    #35057 |

    Hi,

    We check your site but we had not got any error on your page, check below link
    https://screencast-o-matic.com/watch/cb6bikIKXn
    If it’s only displayed when you have to login so please send your wp-admin details in private reply.

    Thank you

    Oscar HENAO
    Participant
    Post count: 14
    #35063 |

    Obviously! I found the problem and had to continue my job, so I DID NOT activate the Google Captcha (reCAPTCHA) by BestWebSoft v1.32 so the problem does not reproduce. As of now (and the time of your test) Alora + Woocommerce were activated and Captcha was not. – As soon as I have the combination of the three plugins activated, the problem comes again losing access to the wp-admin login page.

    I would appreciate if you can reproduce the problem by creating a new WP installation with all three mentioned plugins installed and activated. To notice the problem after activating all three plugins simultaneously, you need to either log-out and try to log back in or try to login using a different browser.
    Once you do that, please let me know if the problem persists or not. If it does not, then mine is a particular case and I will send access credentials.

    Can you do that?

    Oscar

    vaibhav
    Moderator
    Post count: 272
    #35082 |

    Hi,

    We have found your issue.
    First thing that We have not give a support of Google Captcha (reCAPTCHA) by BestWebSoft plugin
    And we think that issue comes to this plugin, We suggest some things related to your issue.
    In your google setting Site Key or Secret Key wrong so this issue come in site.
    so check your key and check your Test ReCaptcha preview in your site.

    Thank you

    Oscar HENAO
    Participant
    Post count: 14
    #35085 |

    Vaibhab, my keys are OK on my site and they work OK when the captcha plugin requires them.

    I am not so sure the problem is on Google Captcha (reCAPTCHA) by BestWebSoft plugin itself and am more inclined to looking into this with a team by Alora + Woocommerce + BestWebSoft for the following reason: In this cocktail we have three ingredients and only 4 possible combinations of having at least two activated simultaneously:
    1.- Alora Deactivated and the other two activated: NO problem
    2.- Recaptcha Deactivated and the other two activated: No problem
    3.- Woocommerce Deactivated and the other two activated: No problem
    4.- All three activated: YES! I have the problem.

    I have also tested and there is no problem if I have Alora + Woocommerce + (either (Math Captcha v.1.2.7) or (Login No Captcha reCAPTCHA by Robert Peake v.1.1.10))

    So if interested in solving, you might want to talk to developers at Woocommerce and BestWebSoft. For now, I am sticking to Robert Peake’s plugin

    Oscar

    Priyank
    Moderator
    Post count: 892
    #35095 |

    Hello

    We get the issue with our theme and other plugin.
    Right now out theme not give a support of Google Captcha (reCAPTCHA) by BestWebSoft plugin but we try to solve this issue with the support person on Woocommerce and BestWebSoft.

    Thank you

    Oscar HENAO
    Participant
    Post count: 14
    #35097 |

    Priyank, thank you for your response. I will look forward to receiving good news from you. The compatibility of those three plugins is important to have for the benefit or Alora – which I love! Keep it up!

    Priyank
    Moderator
    Post count: 892
    #35102 |

    Welcome
    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

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