• Creator
    Topic
  • #19319

    ANGELO
    Spectator

    Hello everyone, I hope someone can help me.

    I have Evolve+ 1.8.5 and two days ago suddenly the parallax slider it disappeared and the footer has changed its height.

    Thankyou for any suggestion

Viewing 10 replies - 1 through 10 (of 14 total)
Replies
  • Imran
    Spectator
    Post count: 403
    #19320 |

    Hi Angelo,

    Thanks for writing in, would you mind providing your website URL so we can take a look into your setup and provide you with a tailored answer.

    Thanks.

    ANGELO
    Spectator
    Post count: 10
    #19322 |

    Hi Imran,

    thank you for you very fast reply

    http://www.italianhospital.com/

    Imran
    Spectator
    Post count: 403
    #19328 |

    Hi Angelo,

    Would you make sure that you’ve activated your Slider under the Appearance > Parallax Slider > Parallax Slider Placement as per shown here: http://prntscr.com/7ycwpb and if you have selected manual page to page, then you must should have select the slider from the page options: http://prntscr.com/7ycyrw.

    Thanks.

    ANGELO
    Spectator
    Post count: 10
    #19330 |

    The set is manual placement and any page as selected parallax slider from the page option-slider options

    Thanks.

    Imran
    Spectator
    Post count: 403
    #19331 |

    Hi Angelo,

    I would require the login and the password of your admin panel in a private reply, so the others don’t approach it.

    Thanks.

    ANGELO
    Spectator
    Post count: 10
    #19332 |
    This reply has been set as private.
    ANGELO
    Spectator
    Post count: 10
    #19333 |
    This reply has been set as private.
    Imran
    Spectator
    Post count: 403
    #19334 |

    Hi Angelo,

    Upon checking, the files of parallax slider are missing. As also you are using an old version of the theme evolve plus v1..8.5. So Iā€™d advice to update the theme to evolve plus v1.9.0. Before Updating the theme make sure that you are using a child theme to preserve the current changes.

    https://codex.wordpress.org/Child_Themes

    Iā€™d also advice to backup your website before updating. backup

    http://prntscr.com/7ydurc

    Thanks.

    ANGELO
    Spectator
    Post count: 10
    #19335 |
    This reply has been set as private.
    Imran
    Spectator
    Post count: 403
    #19340 |

    You’re welcome! šŸ™‚

Viewing 10 replies - 1 through 10 (of 14 total)

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