• Creator
  • #8351

    Lisa Johnson

    I purchased the premium Evolve about an hour ago after using the lite version in WordPress.

    The theme would not initially install via the zip upload through my dashboard. So i installed by FTP.
    After I activated the theme – my entire dashboard locked up and i couldn’t log in – i had a completely blank screen.

    I just got done with support from my hosting site – they removed the files and got me back where i had access to my dashboard again.
    They said the files had many many errors.

    I just sent an email through the contact site – I would like a refund for the premium purchase.
    Please help.


Viewing 2 replies - 1 through 2 (of 2 total)
  • Roman
    Post count: 2647
    #9471 |

    sometimes when a file is downloaded through a browser, it can be downloaded with errors when there is not stable internet connection. please contact me here http://theme4press.com/contact/ with your login credentials WP and FTP, and I will install it for you

    Lisa Johnson
    Post count: 1
    #9472 |

    I just sent you a message with the url and FTP credentials
    Thanks for your help
    Please let me know when you have completed it.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Evolve: Premium Theme – Many Errors – Would Not Install’ is closed to new replies.