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  • #26195

    Kenneth Hitt
    Spectator
    Been thanked: 0 times

    I’m getting the following error when I try to open the Customize panel on the site. The dashboard-based Theme Option editor seems to work fine. This is the error I’m getting:

    Fatal error: Access to undeclared static property: Redux_Customizer_Panel::$instance_count in /home/content/67/11687467/html/wp-content/plugins/redux-framework/ReduxCore/inc/extensions/customizer/inc/customizer_panel.php on line 44

    All plugins have been disabled except the required ones for Evolve+.

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  • Denzel Chia
    Moderator
    Post count: 3211
    Been thanked: 128 times
    #26198 |

    Hi,

    Sorry, I am unable to replicate this issue on my localhost test site.
    My customize panel is working properly.

    Please check the following..
    Evolve Plus should be version 2.5.1
    Redux Framework plugin should be version 3.5.9
    Theme4Press Core plugin should be version 1.3.3

    Delete all other plugins from your web server.
    Re-install Evolve plus Theme via FTP to see if it fixes your issue.

    Thank you.

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