Topic Resolution: Resolved
Viewing 11 replies - 1 through 11 (of 11 total)
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  • tilly
    Spectator
    Post count: 18
    #24099 |

    I wonder if it is a open graph problem such as this https://woorkup.com/facebook-open-graph-debugger-cache-clearing/

    tilly
    Spectator
    Post count: 18
    #24100 |

    Please advise what I can do to get the correct image shared by Facebook .

    tilly
    Spectator
    Post count: 18
    #24101 |

    From the FB debug tool “fb:app_id hasn’t been included in the meta tags. Specify the app ID so that stories shared to Facebook will be properly attributed to the app. Alternatively, app_id can be set in”

    WHERE DO I SET THE APP ID .. is that something theme sets ?

    tilly
    Spectator
    Post count: 18
    Imran
    Spectator
    Post count: 403
    #24121 |

    Hi Tilly,

    Thanks for writing in!

    Would you please provide us with a little more clarification along with the link of your website’s page with issues, and perhaps some screenshots. So we’ll be glad to provide you with a detailed answer once we have a better understanding of the problem.

    Thank you!

    tilly
    Spectator
    Post count: 18
    #24137 |
    This reply has been set as private.
    tilly
    Spectator
    Post count: 18
    #24138 |
    This reply has been set as private.
    tilly
    Spectator
    Post count: 18
    #24141 |
    This reply has been set as private.
    Imran
    Spectator
    Post count: 403
    #24161 |

    Hi Tilly,

    Thanks for your brief clarification!

    Yes, it seems to be a plugin conflict. I’d advice try deactivating all the third party plugins in your site one by one, and seeing if the problem remains. If it’s fixed, you’ll know which plugin is causing the problem, and you can specify one by reactivating them one at a time.

    Thank you!

    tilly
    Spectator
    Post count: 18
    #24165 |

    Solved it thanks .. just needed to publish my app id

    Imran
    Spectator
    Post count: 403
    #24169 |

    You’re welcome! 🙂

Viewing 11 replies - 1 through 11 (of 11 total)

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