Topic Resolution: Resolved
Viewing 11 replies - 1 through 11 (of 11 total)
Replies
  • tilly
    Spectator
    Post count: 18
    Been thanked: 0 times
    #24099 |

    I wonder if it is a open graph problem such as this https://woorkup.com/facebook-open-graph-debugger-cache-clearing/

    tilly
    Spectator
    Post count: 18
    Been thanked: 0 times
    #24100 |

    Please advise what I can do to get the correct image shared by Facebook .

    tilly
    Spectator
    Post count: 18
    Been thanked: 0 times
    #24101 |

    From the FB debug tool “fb:app_id hasn’t been included in the meta tags. Specify the app ID so that stories shared to Facebook will be properly attributed to the app. Alternatively, app_id can be set in”

    WHERE DO I SET THE APP ID .. is that something theme sets ?

    tilly
    Spectator
    Post count: 18
    Been thanked: 0 times
    Imran
    Spectator
    Post count: 403
    Been thanked: 0 times
    #24121 |

    Hi Tilly,

    Thanks for writing in!

    Would you please provide us with a little more clarification along with the link of your website’s page with issues, and perhaps some screenshots. So we’ll be glad to provide you with a detailed answer once we have a better understanding of the problem.

    Thank you!

    tilly
    Spectator
    Post count: 18
    Been thanked: 0 times
    #24137 |
    This reply has been marked as private.
    tilly
    Spectator
    Post count: 18
    Been thanked: 0 times
    #24138 |
    This reply has been marked as private.
    tilly
    Spectator
    Post count: 18
    Been thanked: 0 times
    #24141 |
    This reply has been marked as private.
    Imran
    Spectator
    Post count: 403
    Been thanked: 0 times
    #24161 |

    Hi Tilly,

    Thanks for your brief clarification!

    Yes, it seems to be a plugin conflict. I’d advice try deactivating all the third party plugins in your site one by one, and seeing if the problem remains. If it’s fixed, you’ll know which plugin is causing the problem, and you can specify one by reactivating them one at a time.

    Thank you!

    tilly
    Spectator
    Post count: 18
    Been thanked: 0 times
    #24165 |

    Solved it thanks .. just needed to publish my app id

    Imran
    Spectator
    Post count: 403
    Been thanked: 0 times
    #24169 |

    You’re welcome! 🙂

Viewing 11 replies - 1 through 11 (of 11 total)
You must be logged in to reply to this topic.