Viewing 10 replies - 1 through 10 (of 17 total)
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  • Denzel Chia
    Moderator
    Post count: 3230
    #26700 |

    Hi,

    I am not seeing any javascript error on your website.
    It could probably be a plugin conflict or cache issue.

    Please clear cache plugin’s cache content ( if you are using one ) and keep it disabled.
    Proceed to disable one plugin at a time to find out which plugin is causing issue.

    The following is a screen-cast I made while testing it on my localhost.
    It’s working properly. There is no issue with slider in header with boxed layout.
    http://screencast-o-matic.com/watch/cDfqVT1Ckw

    Thank you.

    Denzel Chia
    Moderator
    Post count: 3230
    #26701 |

    If you are having any custom css or javascript.
    Please copy them and save in a text file.
    Temporary remove them and see if it fixes your issue.

    Thank you

    Gérald Lechault
    Spectator
    Post count: 36
    #26714 |

    Hi
    I do not have any CSS on that site.
    I deactivated all the plugins without success.
    I also re-checked my parameters following your screen cast and everything is OK.
    I noticed that the pages is showing as it should in the Customize viewer, but not on the site itself, if that may help. (of course, I cleared my browser cache several times)
    Another thing: I used your demo site and modified it by just changing the slides pictures (did not even rename the slides)

    Denzel Chia
    Moderator
    Post count: 3230
    #26765 |

    Hi,

    Version 2.7.8 is available now, Please update.

    Please clear cache plugin’s cache content and browser history after theme update.
    So as to eliminate weird layout cause by cache issue.

    If you are still having issue with your slider, Please provide WordPress login access details in Private reply.
    I will login and take a look for you.

    Thank you for your patience.

    Gérald Lechault
    Spectator
    Post count: 36
    #27030 |

    Hi Denzel
    Are we making any progress ?
    You did not send me an email address that I could use to create an admin user for you. Do you still need this access?
    Thanks
    Gérald

    Denzel Chia
    Moderator
    Post count: 3230
    #27051 |

    Hi,

    Use this forum’s text editor to reply.
    On your left hand lower corner, there is a check box to set this as Private Reply.

    Thank you

    Gérald Lechault
    Spectator
    Post count: 36
    #27063 |
    This reply has been set as private.
    Roman
    Keymaster
    Post count: 2602
    #27066 |

    please provide the login details here in Private reply, it’s visible only to us (moderators)

    Denzel Chia
    Moderator
    Post count: 3230
    #27067 |

    Hi,

    You can just made up any email address to create an account, and pass me the username and login password in Private reply.

    Thank you.

    Gérald Lechault
    Spectator
    Post count: 36
    #27069 |
    This reply has been set as private.
Viewing 10 replies - 1 through 10 (of 17 total)

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