Viewing 10 replies - 1 through 10 (of 13 total)
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  • Denzel Chia
    Moderator
    September 28, 2016 at 8:05 am
    Post count: 3230
    #30430 |

    Hi,

    You will need Google Maps API Key. Theme Options -> Contact -> Google Maps API

    If you are still unable to get it working. Please use the “default” embed.
    https://support.google.com/maps/answer/144361?co=GENIE.Platform%3DDesktop&hl=en

    Thank you

    Hartmut Eggert
    Spectator
    September 29, 2016 at 1:20 am
    Post count: 5
    #30442 |

    Hello! Thank you for the response. When I go to Theme Options –> Contact , there is not Google MAPS API field. Please advise.

    Denzel Chia
    Moderator
    September 29, 2016 at 7:12 am
    Post count: 3230
    #30446 |

    If you can’t see the field, it means you are using old theme version.
    Please update to Alora 2.8.1

    Thank you

    Hartmut Eggert
    Spectator
    September 30, 2016 at 12:24 am
    Post count: 5
    #30460 |

    Yes, thank you. I have currently verion 2.7 installed but admin area of wordpress under updates it doesn’t show me that there is an update available for the theme.

    What do I do so I can upgrade through the wordpress admin area so none of the customization (e.g. custom css) get’s lost? Thanks for all your help.

    Denzel Chia
    Moderator
    September 30, 2016 at 6:34 am
    Post count: 3230
    #30469 |

    Hi,

    Custom CSS is saved in database, it will not be removed in theme update.
    Please follow the instructions to update in this documentation. ( It’s at the end of the documentation )

    Theme Installation / Update

    Thank you.

    Jeff Rollo
    Participant
    September 30, 2016 at 11:31 am
    Post count: 17
    #30482 |

    Are you using Ubermenu? It’s causing me grief in a similar way

    Jeff Rollo
    Participant
    September 30, 2016 at 11:41 am
    Post count: 17
    #30484 |

    For me, this did the trick: Appearance->Ubermenu->General Settings->Load Google Maps API remove the tick

    Hartmut Eggert
    Spectator
    October 4, 2016 at 3:02 am
    Post count: 5
    #30526 |

    Hello Denzel,

    I look at the documentation link for theme update it says:

    1. Update Theme through Admin Area
    Updating your theme through the WordPress admin area is also the easiest way to update.
    When you’re in your admin area, you will see indicators that something needs to be updated. If you click on those indicators, you will see which themes or plugins need updating.
    In order to update your Theme4Press theme, simply check the box beside it, and click the “Update Themes” button.
    (***Important: Make sure you have already entered your Theme4Press credentials mentioned before.)

    However, it’s telling me my theme is up to date, even though I have version 2.7 installed. Please advise. Thanks!

    Denzel Chia
    Moderator
    October 4, 2016 at 5:39 am
    Post count: 3230
    #30529 |

    Hi,

    Can you find the Appearance -> Theme Updates?
    It’s an admin setting page for you to enter your username and password for automatic updates to work.
    If you are not seeing this admin page, you are using a very old theme version. You need to do manual theme update.

    Thank you

    Hartmut Eggert
    Spectator
    October 4, 2016 at 7:33 pm
    Post count: 5
    #30542 |

    No I cannot see that. How do I manually update the theme? And when I do that will all customization (e.g. custom css) and content remain in place?
    Thank you!

Viewing 10 replies - 1 through 10 (of 13 total)

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