July 28, 2016 at 10:39 pm #29435
Denzel ChiaModeratorJuly 29, 2016 at 6:59 amPost count: 3039Been thanked: 111 times
Did you edit the theme codes or make a child theme to over-ride parent theme?
If yes, Please check your custom code.
The word page contents is not wrapped in any HTML tag, doesn’t seem like it’s generated by the theme.
Thank youTerry PetrovickSpectatorJuly 29, 2016 at 2:36 pmPost count: 6Been thanked: 0 times
I made no changes to the theme.
any other thoughts?Denzel ChiaModeratorJuly 30, 2016 at 8:38 amPost count: 3039Been thanked: 111 times
Purge your cache and turn off caching. Keep if turn off while carrying out the following.
Try manual re-install your Evolve Plus theme.
If it does not work, you can try disabling one plugin at a time and clear browser history.
Do this until you find the plugin that is causing this issue.
Thank you.Daniel JonesModeratorJuly 30, 2016 at 8:40 amPost count: 241Been thanked: 19 times
Thanks for reaching out to us again.
Kindly could you share with me temporary login credentials so that I can investigate the issue further from there. You may delete or change the credentials after we’re done. Please ensure to mark the reply as Private.
Looking forward to your reply.Terry PetrovickSpectatorJuly 30, 2016 at 5:32 pmPost count: 6Been thanked: 0 timesThis reply has been marked as private.Daniel JonesModeratorJuly 30, 2016 at 7:10 pmPost count: 241Been thanked: 19 times
Thanks for reaching out to us again.
I’m looking at the backend of the site and the Editor option seems to be locked, so it is not possible for me to figure some of your custom code if any is any. I would advise you to also follow the ideas suggested here: https://theme4press.com/support/topic/home-blog-has-sidebar-misc-text/#post-29490.
Please let me know how it goes.Terry PetrovickSpectatorJuly 30, 2016 at 9:13 pmPost count: 6Been thanked: 0 timesThis reply has been marked as private.Daniel JonesModeratorJuly 31, 2016 at 2:09 pmPost count: 241Been thanked: 19 times
Thanks reaching out to us again.
Did you try to troubleshoot using the suggested steps here: https://theme4press.com/support/topic/home-blog-has-sidebar-misc-text/#post-29490 ? Please let me know the results.
Regards.Terry PetrovickSpectatorJuly 31, 2016 at 4:43 pmPost count: 6Been thanked: 0 timesThis reply has been marked as private.Denzel ChiaModeratorAugust 2, 2016 at 2:00 amPost count: 3039Been thanked: 111 times
I had login to your website to take a look.
First of all, Please remove your google analytic code from Theme Options -> Custom CSS
It’s not suppose to be entered there.
There is something wrong with your website cache, it’s persistence and does not show new content after selecting purge all cache.
In order to determine if it’s a theme issue.
I installed and activated twenty sixteen theme, cleared cache, but it does not show up on front end.
I am unable to switch to default theme, I had removed twenty sixteen theme from your website before logging out.
Cannot troubleshoot with your persistence caching.
Please remove all types of cache on your website, and re-install your Evolve Plus Theme.
Thank youTerry PetrovickSpectatorAugust 2, 2016 at 2:59 pmPost count: 6Been thanked: 0 times
OK thanks, where can I put the google analytic code?
how can I tell all the types of caching?Terry PetrovickSpectatorAugust 2, 2016 at 3:12 pmPost count: 6Been thanked: 0 times
I re-install the Evolve Plus Theme and there was no change.
Any other ideas?
thanksDenzel ChiaModeratorAugust 3, 2016 at 1:04 amPost count: 3039Been thanked: 111 times
For your google analytic code, please use the recommendations in this article.
I had visited your website.
The words “page contents” is no longer visible on your header.
Whatever you did, had removed the words from your header.
Please clear your browser history if you are still seeing it.