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  • #29435

    Terry Petrovick
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    On my homepage, I have some random text “page contents”

    It appears to be in the home blog has-sidebar code but I can not find it

    my site is http://omgskincare.com

    any ideas on how to remove this text?

    I have the evolve + 2.6.8 theme

    Thanks!

Viewing 13 replies - 1 through 13 (of 13 total)
Replies
  • Denzel Chia
    Moderator
    Post count: 3208
    Been thanked: 128 times
    #29458 |

    Hi,

    Did you edit the theme codes or make a child theme to over-ride parent theme?
    If yes, Please check your custom code.

    The word page contents is not wrapped in any HTML tag, doesn’t seem like it’s generated by the theme.

    Thank you

    Terry Petrovick
    Spectator
    Post count: 6
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    #29474 |

    I made no changes to the theme.

    any other thoughts?

    Denzel Chia
    Moderator
    Post count: 3208
    Been thanked: 128 times
    #29490 |

    Hi,

    Purge your cache and turn off caching. Keep if turn off while carrying out the following.

    Try manual re-install your Evolve Plus theme.

    If it does not work, you can try disabling one plugin at a time and clear browser history.
    Do this until you find the plugin that is causing this issue.

    Thank you.

    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #29492 |

    Hi Terry,

    Thanks for reaching out to us again.

    Kindly could you share with me temporary login credentials so that I can investigate the issue further from there. You may delete or change the credentials after we’re done. Please ensure to mark the reply as Private.

    Looking forward to your reply.

    Terry Petrovick
    Spectator
    Post count: 6
    Been thanked: 0 times
    #29498 |
    This reply has been marked as private.
    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #29501 |

    Hi Terry,

    Thanks for reaching out to us again.

    I’m looking at the backend of the site and the Editor option seems to be locked, so it is not possible for me to figure some of your custom code if any is any. I would advise you to also follow the ideas suggested here: https://theme4press.com/support/topic/home-blog-has-sidebar-misc-text/#post-29490.

    Please let me know how it goes.

    Terry Petrovick
    Spectator
    Post count: 6
    Been thanked: 0 times
    #29503 |
    This reply has been marked as private.
    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #29507 |

    Hi Terry,

    Thanks reaching out to us again.

    Did you try to troubleshoot using the suggested steps here: https://theme4press.com/support/topic/home-blog-has-sidebar-misc-text/#post-29490 ? Please let me know the results.

    Regards.

    Terry Petrovick
    Spectator
    Post count: 6
    Been thanked: 0 times
    #29509 |
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Post count: 3208
    Been thanked: 128 times
    #29534 |

    Hi,

    I had login to your website to take a look.
    First of all, Please remove your google analytic code from Theme Options -> Custom CSS
    It’s not suppose to be entered there.

    There is something wrong with your website cache, it’s persistence and does not show new content after selecting purge all cache.
    In order to determine if it’s a theme issue.
    I installed and activated twenty sixteen theme, cleared cache, but it does not show up on front end.
    I am unable to switch to default theme, I had removed twenty sixteen theme from your website before logging out.

    Cannot troubleshoot with your persistence caching.

    Please remove all types of cache on your website, and re-install your Evolve Plus Theme.

    Thank you

    Terry Petrovick
    Spectator
    Post count: 6
    Been thanked: 0 times
    #29544 |

    OK thanks, where can I put the google analytic code?

    how can I tell all the types of caching?

    Terry Petrovick
    Spectator
    Post count: 6
    Been thanked: 0 times
    #29545 |

    I re-install the Evolve Plus Theme and there was no change.

    Any other ideas?

    thanks

    Denzel Chia
    Moderator
    Post count: 3208
    Been thanked: 128 times
    #29558 |

    Hi

    For your google analytic code, please use the recommendations in this article.
    http://www.wpbeginner.com/beginners-guide/how-to-install-google-analytics-in-wordpress/

    I had visited your website.
    The words “page contents” is no longer visible on your header.
    http://screencast-o-matic.com/watch/cDjn0cimW5

    Whatever you did, had removed the words from your header.
    Please clear your browser history if you are still seeing it.

    Thank you

Viewing 13 replies - 1 through 13 (of 13 total)
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