Topic Resolution: Resolved
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  • #22604

    Pandri Akmal
    Spectator
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    Hi. I’m Pandri . I’m new Customer.

    1. I can’t log in to Theme Update in WordPress. I’ve change the password many time. When I log in to theme4press.com with my new password, that is work. But when I log in to Theme Update in WordPress, not working. Why?? Please help me.

    2. I’ve tried to import demo content, but not imported. Why?

    Please respond it fast. Thank u.

    regard,
    Pandri Akmal

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  • Denzel Chia
    Moderator
    Post count: 3225
    Been thanked: 129 times
    #22620 |

    Hi,

    To reset your WordPress password.
    https://codex.wordpress.org/Resetting_Your_Password

    Your server may have timed out while importing demo content.
    Or your server does not allow communication with remote server, other than WordPress.org

    You can create a localhost on your PC and setup WordPress demo with Alora and import demo content. You localhost will not have restriction using MAMP.
    https://codex.wordpress.org/Installing_WordPress_Locally_on_Your_Mac_With_MAMP

    Thanks!

    Pandri Akmal
    Spectator
    Post count: 4
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    #22661 |

    No. I mean i can not log in to THEME update in my wordpress website. I know how to change my password in wordpress. But I can not log in in theme Update of your alora. I submit my username and password of theme4press at my website, failed again.

    And I can not Import demo content on my website. I’ve tried it many time but it failed. I think that is because I can not log in to Theme update. Please fix it. Nothing to do to my website if you do not solve this trouble. Please fix it.

    regard,
    Pandri Akmal

    Roman
    Keymaster
    Post count: 2543
    Been thanked: 29 times
    #22665 |

    @Pandri the import content option has nothing to do with the update function, it works independly. you should check if you have set the minimum server requirements to import the content https://theme4press.com/knowledge-base/

    Pandri Akmal
    Spectator
    Post count: 4
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    #23025 |

    Ok

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