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  • #29339

    Olga
    Spectator
    Been thanked: 0 times

    Hello dear support team,
    I found out yesterday that toggles shortcode didn’t open. I don’t know when they stopped to open and why. I checked different browsers – they work good in Google Chrome but don’t open in Safari and Opera.
    Here is link to the page with toggles shortcode http://www.advertisingpays.ru/chavo/

    The default open is ‘no’; yesterday I tried to change one to ‘yes’ and checked this page in Safari; it had just opening toggle and it didn’t close.

    The toggles worked in Safari when I made the page; they were closing when page load and were opening when to click on the toggle title.

    Can you please check it?

    Best regards,
    Olga

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  • Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #29340 |

    Hi Olga,

    Thanks for using Evolve-Plus!

    Can you please confirm which version of the theme you are using? Please update the theme to its latest version if you haven’t already.

    See instructions for updating your theme here; https://theme4press.com/docs/theme-installation-update/#update-through-cpanel

    Please let me know 🙂

    Roman
    Keymaster
    Post count: 2542
    Been thanked: 29 times
    #29341 |

    you are using a Minify plugin to minimize the javascript code and it doesn’t format (combine) correctly the files of the theme, so it breaks their functionality

    Olga
    Spectator
    Post count: 19
    Been thanked: 0 times
    #29404 |

    Thank you so very much for the quick respond. I deactivated plugin and toggles shortcode works perfectly now! I would never guess I needed to deactivate Minify plugin.
    Thanks again, have a great day, Olga

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