• Creator
    Topic
  • #8392

    Jayne Navarre
    Spectator
    Been thanked: 0 times

    Installed the theme, activated it and now I cannot access my WP-admin. It’s totally white.
    Never mind. I reinstalled WP and the lite theme from wordpress.org. Haven’t added the premium folder I purchased. Can I get my money back?

Viewing 5 replies - 1 through 5 (of 5 total)
Replies
  • Jayne Navarre
    Spectator
    Post count: 4
    Been thanked: 0 times
    #9662 |

    I removed the theme from the directory and now I have my WP admin dashboard back. HELP! I want to use these theme. Paid for the premium. The lite version was working fine. What did I do wrong? I loaded the evolve-plus folder to the content/themes directory using Filezilla.

    Jayne Navarre
    Spectator
    Post count: 4
    Been thanked: 0 times
    #9663 |

    HELP PLEASE! I bought this premium theme and there is no zip file in the package. Thus, I cannot follow the documentation on adding this theme. I’m not a newbie. I also tried adding via an uploader. No dice. I deleted the WP install and loaded another one. Not working. WHERE IS THE ZIP file and why am I not getting it with the download?

    Roman
    Keymaster
    Post count: 2542
    Been thanked: 29 times
    #9667 |

    have you try the filezilla transfer change to binary mode? it was discussed here http://theme4press.com/support/current-themes-group5/evolve-forum28/how-do-i-upgrade-from-lite-to-pro-thread1091.1/

    Jayne Navarre
    Spectator
    Post count: 4
    Been thanked: 0 times
    #9669 |

    Roman,
    That thread reads like a big fail. I’m afraid to try it. Why isn’t there just a zip file in the package? Meanwhile, I am still working in Lite. Now I’m having issues with the logo upload. Set to 1020px. One file worked perfectly. Made a few changes to the SAME graphic file and now the upload is cutting off. Made no changes to style, etc. Just a simple swap of the same file. FRUSTRATING. And, are the short codes only in the pro package?

    I want so much to like this theme, but these problems are so basic, which is a great concern.

    Jayne Navarre
    Spectator
    Post count: 4
    Been thanked: 0 times
    #9670 |

    oops. posted twice. sorry.

Viewing 5 replies - 1 through 5 (of 5 total)
You must be logged in to reply to this topic.