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  • #27954

    Ingrid Maassen
    Participant
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    “Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home/xxxxxxxxxxxxx

    Plugin install failed.”

    What is wrong?

    Thanks.

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  • Denzel Chia
    Moderator
    Post count: 3211
    Been thanked: 128 times
    #27970 |

    Hi,

    This means you had already installed the plugin in your website.

    If you cannot see the plugin in your WordPress admin, you can use FTP to go to your plugins folder and check if there is remnants of the plugin. If yes, delete it.

    Thank you.

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