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  • #30226

    James Hanford
    Participant
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    Hello. I am trying to insert a portfolio. However, when I do, even when I untick everything to do with the Single Post Page the feature image is displayed full width instead of as thumb nails as depicted in your instructions. How can I correct this?

    Also, the menu for which portfolio is still displayed, even though I have requested “hide”.

    Finally, even though the exerpt is displayed, when clicking on any of the links to read more I go to “404 – Page Not Found”. What do I have to do to fix the links?

    Many thanks

Viewing 15 replies - 1 through 15 (of 22 total)
Replies
  • Denzel Chia
    Moderator
    Post count: 3211
    Been thanked: 128 times
    #30235 |

    Hi,

    Sorry, I do not understand your issues.

    For each issue, Please post your website URL to show your issue.
    Post details such as screen-shot of your admin setting to describe the steps you took and which option is not working for you.

    Thank you.

    James Hanford
    Participant
    Post count: 12
    Been thanked: 0 times
    #30425 |
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Post count: 3211
    Been thanked: 128 times
    #30432 |

    Hi,

    Please provide login access details in private reply, I need to take a look at your portfolio page setting.

    Thank you

    James Hanford
    Participant
    Post count: 12
    Been thanked: 0 times
    #30500 |
    This reply has been marked as private.
    James Hanford
    Participant
    Post count: 12
    Been thanked: 0 times
    #30501 |
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Post count: 3211
    Been thanked: 128 times
    #30514 |

    Hi,

    I am unable to login with your username and password.
    I am seeing the following error message.

    ERROR: Incorrect username or password.

    Please provide working username and password.

    Thank you.

    James Hanford
    Participant
    Post count: 12
    Been thanked: 0 times
    #30524 |
    This reply has been marked as private.
    James Hanford
    Participant
    Post count: 12
    Been thanked: 0 times
    #30525 |

    Hello again. Just looking at the pages again and for some very strange reason an unwanted heading of “Job Description” has appeared as well as an additional side bar with the heading of “Project Details”. How can these be removed please?

    Denzel Chia
    Moderator
    Post count: 3211
    Been thanked: 128 times
    #30532 |

    Hi,

    Regarding portfolio layout issue on this page.
    http://jameshanford.com/bio/my-personal-experiences/

    Sorry, I can’t find what’s causing your issue.
    The settings you had is similar to mine, but it’s working properly on my test site.

    I will need to get our developer to take a look at this issue on your website.
    Please provide administrator access, so that it’s possible to edit theme codes.

    Regarding job desciption and project details, you can use the following in Theme Options -> Custom CSS to remove it.

    Thank you

    James Hanford
    Participant
    Post count: 12
    Been thanked: 0 times
    #30536 |
    This reply has been marked as private.
    James Hanford
    Participant
    Post count: 12
    Been thanked: 0 times
    #30537 |
    This reply has been marked as private.
    James Hanford
    Participant
    Post count: 12
    Been thanked: 0 times
    #30595 |

    Hello. Hope you’re well. Please could you let me know when the developer is likely to be able to review the issue(s) with my web site?

    Many thanks
    James

    Denzel Chia
    Moderator
    Post count: 3211
    Been thanked: 128 times
    #30615 |

    Hi,

    Sorry to keep you waiting. I do not have direct communication with our developer.
    I just contacted my employer again to ask for his help to get our developer to look into this issue.

    Very sorry to keep you waiting.

    Thank you

    James Hanford
    Participant
    Post count: 12
    Been thanked: 0 times
    #30805 |

    Hi. Is there an update please? Will the developer look at this within a reasonable time (a few days), or do I have to ask for my money back and look for a different theme? The portfolio principle is great and a key part of my website.

    Priyank
    Moderator
    Post count: 18
    Been thanked: 1 time
    #30879 |

    Hi,

    Sorry for late reply.

    Regarding portfolio layout issue on this page

    Personal Experiences

    We update this issue in your site.
    Please check now.

    Thank you

Viewing 15 replies - 1 through 15 (of 22 total)
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