Topic Resolution: Resolved
  • Creator
    Topic
  • #29552

    Eric Bonar
    Participant
    Been thanked: 4 times

    In order to open the parent page in the menu, I have to click on the parent page twice. How do I change it so visitors only have to click it once?

    Try clicking on the Events or Historic Sites links in the menu on this website

    Thanks,

Viewing 7 replies - 1 through 7 (of 7 total)
Replies
  • Denzel Chia
    Moderator
    Post count: 3218
    Been thanked: 128 times
    #29557 |

    Hi,

    I had visited your website http://www.friscoheritage.org/ in my firefox browser.
    There is no issue with clicking on your parent menu item.
    I only need to click Events link once.

    Perhaps you had already resolved your issue.

    Thank you

    Eric Bonar
    Participant
    Post count: 21
    Been thanked: 4 times
    #29564 |

    It’s doing it on Chrome. I just checked on Firefox and it didn’t do it. It’s not doing it on Microsoft Edge either.

    Denzel Chia
    Moderator
    Post count: 3218
    Been thanked: 128 times
    #29565 |

    Hi,

    I am unable to replicate your issue in Chrome.
    There is no issue with clicking on your parent menu item.
    I only need to click Events link once.

    Please see screen-cast.
    http://screencast-o-matic.com/watch/cDjefQiHiW

    Please clear your browser history.
    Check if any of your browser extension is causing this issue.

    Thank you

    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #29566 |

    Hi again Eric,

    Daniel here, thanks for confirming.

    I’ve tested the Events menu link with Chrome browser and the descried issue is not happening. I’m using Version 51.0.2704.106 m, can you please elaborate more on which version of browser, device type, and or PC manufacturer you are using to test this?

    Also, please navigate to Chrome menu bar click Chrome > Clear Browsing Data then select the following:

    Clear history, cookies, empty the cache then click Clear Browsing Data

    Quit and relaunch Chrome to test.

    Hope to hear from you soon!

    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 19 times
    #29567 |

    Hi again Eric,

    Daniel here, thanks for confirming.

    I’ve tested the Events menu link with Chrome browser and the descried issue is not happening. I’m using Version 51.0.2704.106 m, can you please elaborate more on which version of browser, device type, and or PC manufacturer you are using to test this?

    Also, please navigate to Chrome menu bar click Chrome > Clear Browsing Data then select the following:

    Clear history, cookies, empty the cache then click Clear Browsing Data

    Quit and relaunch Chrome to test.

    Hope to hear from you soon!

    Eric Bonar
    Participant
    Post count: 21
    Been thanked: 4 times
    #29622 |

    I’ll give it a shot and let you know what happens.

    Eric Bonar
    Participant
    Post count: 21
    Been thanked: 4 times
    #30739 |

    I tried clearing the cache and browsing data, and I even uninstalled and reinstalled the browser, but I’m still having these issues. What’s interesting is that I don’t have these issues when using a different laptop.

    Laptop with issues is Windows 10
    Laptop without issues is Windows 7
    I wonder if that’s what’s causing the problem.

    Oh well. Thank you for your time with this.

Viewing 7 replies - 1 through 7 (of 7 total)
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