• Creator
    Topic
  • #26099

    Sara Tortelli
    Spectator
    Been thanked: 0 times

    hello I have Alore Theme. I have 2 problems, firts of all I can’t see correctly my homepage on mobile phones. After the slider (that’s ok), the text and content boxes don’t adapt to the screen on vertical (if you put the mobile phone horizontal instead you can see perfectly everithing). Please, could you check my homepage with a smartphone or I Phone (www.fuoridaglischemi.com) please? You’ll se the text in central part that isn’t easily readable.

    The second issue is about contact page: if I fill in the blanks, I never receive the messagge in my incoming email (I have inserted my email on settings). I’ve tried from desktop and mobile and it doesn’t work.

    thank you sara

Viewing 3 replies - 1 through 3 (of 3 total)
Replies
  • Denzel Chia
    Moderator
    Post count: 2871
    Been thanked: 94 times
    #26104 |

    Hi,

    Please use the following in Theme Options -> Custom CSS

    Thank you

    Sara Tortelli
    Spectator
    Post count: 3
    Been thanked: 0 times
    #26137 |

    Yessss it works!!! thank you!!!
    and what about the contact form?

    Denzel Chia
    Moderator
    Post count: 2871
    Been thanked: 94 times
    #26163 |

    Hi

    First of all, check you email spam folder.
    The email could have been flagged as spam by your email cilent.

    Our contact form uses the standard WordPress function wp_mail() to send emails.
    It requires your web hosting company to allow PHP mail function to work.
    Since it’s not working on your website, your web hosting company could have disabled PHP mail function.

    You should contact your web hosting and ask them about this issue.
    If they only allows SMTP mail, you can ask them for the settings information.
    Use the following plugin, which allows setting up of SMTP mail on your website.
    https://wordpress.org/plugins/wp-mail-smtp/

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
You must be logged in to reply to this topic.