Topic Resolution: Resolved
  • Creator
    Topic
  • #20697

    Heinrich
    Spectator
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    Hi team,

    the shopping card button in my webshop doesn’t work anymore when using an iPad to access my website, e.g. by going to
    http://www.petras-schmuckstuecke.de/glasperlen/
    Then try to add any item: That currently doesn’t work.

    When accessing my website with a Firefox browser it works.
    I am using the evolve+ theme.
    Please let me know if you need any further website details.

    Thanks in advance for your support.
    Kind regards
    Heinrich

Viewing 5 replies - 1 through 5 (of 5 total)
Replies
  • Denzel Chia
    Moderator
    Post count: 2849
    Been thanked: 91 times
    #20705 |

    Hi,

    The url you provided leads to a 404 page.
    Please see screenshot. http://prntscr.com/8gu9wi

    Please advise.

    Thanks!

    Heinrich
    Spectator
    Post count: 13
    Been thanked: 0 times
    #20708 |

    Hi Denzel,

    sorry for that mistake. The correct link is:

    http://petras-schmuckstuecke.de/produkt-kategorie/glasperlen/

    BTW, I am using the latest versions of evolve+, woocommerce and wordpress.

    Best regards
    Heinrich

    Denzel Chia
    Moderator
    Post count: 2849
    Been thanked: 91 times
    #20714 |

    Hi,

    Please go to Theme Options -> Extra -> Enable Animate.css plugin support
    and uncheck this option. Save your changes.
    Clear your iPad browser cache and re-visit your shop page.

    This animation script does not work properly in iPad.

    Thanks!

    Heinrich
    Spectator
    Post count: 13
    Been thanked: 0 times
    #20717 |

    Hi Denzel,

    thanks a lot for your prompt guidance: I just implemented the change and the shopping cart is working again on iPad as well!

    I will now put this case on “resolved” status.

    Thanks again for your excellent support!

    Best regards
    Heinrich

    Denzel Chia
    Moderator
    Post count: 2849
    Been thanked: 91 times
    #20719 |

    Thank you!

    Best Regards,
    Denzel

Viewing 5 replies - 1 through 5 (of 5 total)
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