• Creator
    Topic
  • #27520

    Helen McNamara
    Spectator

    The slider images on my site have disappeared, I have tried deactivating and reactivating the plugins one by one, but this has not resolved the issue. I have also tried taking sliders off the page and then adding again this also does not work.

    My galleries and slide shows are also not working properly.
    Please advise.

Viewing 10 replies - 1 through 10 (of 13 total)
Replies
  • Roman
    Keymaster
    Post count: 2608
    #27527 |

    please provide the website with login details in private reply

    Helen McNamara
    Spectator
    Post count: 7
    #27544 |
    This reply has been set as private.
    Roman
    Keymaster
    Post count: 2608
    #27546 |

    sorry, provided login details don’t work for me 🙁

    Helen McNamara
    Spectator
    Post count: 7
    #27550 |
    This reply has been set as private.
    Roman
    Keymaster
    Post count: 2608
    #27551 |

    your theme version is not up to date..the latest version is 2.8.0..please update

    Helen McNamara
    Spectator
    Post count: 7
    #27560 |

    Thank you but I can’t see any option to update my theme on my Dashboard. Don’t I get sent automatic notifications to update my theme when new versions come out?

    Roman
    Keymaster
    Post count: 2608
    #27563 |

    you need to set it in Appearance -> Theme Updates

    Helen McNamara
    Spectator
    Post count: 7
    #27573 |

    Hi
    According to Updates on my Dashboard my theme is currently up to date. So I haven’t received the version 2.8.0 update…

    Please let me know how to get this update.

    Thanks

    Roman
    Keymaster
    Post count: 2608
    #27581 |

    if you are sure you entered the login details in the Theme Updates page, try to go to Dashboard -> Updates and click the Refresh button. if the theme update is not shown yet, try to update the theme manually as per our docs https://theme4press.com/docs/theme-installation-update/

    Helen McNamara
    Spectator
    Post count: 7
    #27696 |

    Hi Roman
    I have updated my theme through my CP panel, my dashboard is now registering that the Alora 2.8 version is running. The slideshows are now working however, the sliders are still not functioning. Please advise.

Viewing 10 replies - 1 through 10 (of 13 total)

The topic ‘Slider images are not loading.’ is closed to new replies.