Topic Resolution: Resolved
  • Creator
    Topic
  • #29888

    Jeremy Luban
    Participant
    Been thanked: 3 times

    Hi Folks,
    I have a puzzling problem.
    I have a Share button on the bottom of each page on my website. When you click the Share button it shows several social media options, including buttons to activate twitter and email. All the social media buttons seem to work, including the email button.
    When you click the email button it activates a window where you enter the email address. The problem is that, when you start typing the email address, it automatically activates the email address link for the webmaster listed in the footer of the page. Once that happens you can successfully write the email address that you want. Is there a way to suppress the activation of the webmaster email address?
    For an example, please see http://www.lubanlab.org.
    Thank you so much,
    Jeremy

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Replies
  • Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #29890 |

    Hi Jeremy,

    Thank you for writing to us.

    Yes, I see the issue. It gets triggered when trying to type the email address. I see you are using Jetpack plugin to add the Share button. Could you kindly share some login details to your site so I can take a closer look at this?

    Let me know.

    Jeremy Luban
    Participant
    Post count: 20
    Been thanked: 3 times
    #29893 |
    This reply has been marked as private.
    Daniel Jones
    Moderator
    Post count: 241
    Been thanked: 18 times
    #29912 |

    Hi Jeremy,

    Thanks for reaching out to us again.

    Kindly could you ensure that all the pending updates are done, then check again if the issue is resolved.

    Let me know how it goes.

    Jeremy Luban
    Participant
    Post count: 20
    Been thanked: 3 times
    #29928 |
    This reply has been marked as private.
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