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  • #8166

    grgp
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    Issue: Main Menu (expanded from compressed version) becomes unavailable/disappears when Sticky Header triggered.
    Priority: Low

    Discovered issue when testing site on a Sprint Galaxy S3 Android phone with Firefox 25.0.1 browser.

    This issue can also be replicated using the desktop browsers FF or IE

    1.) Take browser window and reduce the width of the window until the “MENU” turns into 3 horizontal lines (looks like an icon w/3 lines)…

    2.) Click on the 3 line (icon) to expand the Menu

    3.) Now scroll down the page… simulating looking for an item in the menu to select

    As soon as the Sticky Header is triggered (easier to see w/IE) the MENU is no longer viewable and users have no method to navigate the site.

    Tested/Replicated in Desktop browsers:
    Firefox 25.0.1
    IE 11

    NOTE: Android Firefox browser is set to report as a desktop browser; therefore, bypassing the mobile version of the site.

    Chad

Viewing 5 replies - 1 through 5 (of 5 total)
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  • Roman
    Keymaster
    Post count: 2542
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    #8665 |

    I have uploaded a fixed version. please download and test it, and let me know if it works now for you. thanks.

    grgp
    Spectator
    Post count: 23
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    #8669 |

    Roman,

    =====

    ITEM1: Desktop Browsers: IE 11 and Firefox 25
    Browsers at full width…
    Scrolling down the page to trigger the Sticky Header…
    The standard logo moves to the top (minimized) and the back ground is a 90% white…
    The menu is right below, also with a white back ground…
    Then the menu losses the white back ground… the white back ground pulls up… and the menu becomes hard to read as it blends in with the body.
    The menu then wraps to two lines.

    Update:
    ITEM1 RESOLVED: Solution Unknown
    Regarding above, today IE and Firefox… without changes, the menu appears to be working okay with normal usage (no reduced width on the browser window). Maybe it was something cached :: shrug ::

    =====

    ITEM 2: RESOLVED
    Regarding the Sprint Galaxy S3 with FF browser:
    The FF browser now allows the menu to be continuously displayed while scrolling down the entire page (beyond the bottom of the menu).

    =====

    ITEM 3: DEGRADED
    Just for the heck of it… I also tested on the Samsung (Android) Tab and Note 10.1 tablets.
    Both tablets are fine in landscape; however, rotating both devices to portrait orientation makes it 95% down the menu and then the menu disappears. Scrolling back up a little returns the menu view. Scrolling back down, again removes the menu. (repeatable)

    =====

    ITEM 4: DEGRADED
    Reproducing with a desktop browser:
    I’m not sure why someone would do this, but…
    Win7 IE desktop browser with the window width of the browser reduced to the point the compressed menu icon appears. As soon as the Sticky Header appears the Menu Icon (compressed) disappears and also with the entire Menu (expanded).
    NOTE: Might not even be an issue… more of a FYI.

    =====

    DIFFERENT TOPIC:
    I have found what looks like a Site Name/Title issue duplicating on pages; concern is regarding SEO… do you want that posted into a different thread?

    Chad

    Roman
    Keymaster
    Post count: 2542
    Been thanked: 29 times
    #8670 |

    Sure,you can post it in different topic

    grgp
    Spectator
    Post count: 23
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    #8679 |

    Roman,

    How far back (browser ver.) does the theme support? Any legacy fall back built-in?

    Just noticed on an IE8 browser, when scrolling down the page and the menu moves to the top… users can NOT select a sub-menu item. When the menu moves to the top only the parent items are available.

    Thoughts?

    Chad

    Roman
    Keymaster
    Post count: 2542
    Been thanked: 29 times
    #8684 |

    I tested it on IE 9 and it works OK

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