Topic Resolution: Resolved
  • Creator
    Topic
  • #26651

    Gérald Lechault
    Participant
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    Hi
    The Theme Options does not work anymore.
    I can access it but nothing happens when selecting any of the items.
    Accessing through Customize still working though.
    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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  • Duane Kennerson
    Spectator
    Post count: 5
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    #26683 |

    Same here but it was after I updated redux to the latest version (3.6). Now when I click on theme options, it just loads the redux about page.

    Denzel Chia
    Moderator
    Post count: 2871
    Been thanked: 94 times
    #26705 |

    Hi,

    Which version of WordPress are you using?
    And which version of reduxframework plugin are you using?

    Thank you.

    Gérald Lechault
    Participant
    Post count: 19
    Been thanked: 0 times
    #26711 |

    I am running WP4.5 and Redux 3.6
    Something might help: there is an icon next to the column, which allows to see Theme Options in one single column with all content accessible; when activated, all functions are working properly.

    Duane Kennerson
    Spectator
    Post count: 5
    Been thanked: 0 times
    #26722 |

    4.3.3 and redux 3.6.

    Denzel Chia
    Moderator
    Post count: 2871
    Been thanked: 94 times
    #26770 |

    Hi,

    I am using Redux version 2.6.0, with WP 4.5 and There is no problem with my Theme Options.
    I can provide a screen-cast to show you, if you would like me to do so.

    Since, there is no similarities in findings. We will have to do general troubleshooting.

    Please try the following steps.

    1) Alora Version 2.7.8 is available now, Please update.
    Please also update Theme4press core plugin as prompted.

    2) Please clear cache plugin’s cache content and browser history after theme update.
    Keep your cache plugin disabled after clearing cache.

    3) Proceed to disable one plugin at a time and clear browser history before re-visiting your Theme Options. Do this for all plugins until you found the plugin that’s causing issues.

    To: Duane

    Please update WordPress to 4.5, and Alora Theme to 2.7.8
    I have just tested on my localhost, they work properly with redux 3.6.0

    Thank you

    Gérald Lechault
    Participant
    Post count: 19
    Been thanked: 0 times
    #27113 |

    It looks like this problem has been solved with the update of WP 4.5.1

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