• Creator
    Topic
  • #17418

    David Manners
    Spectator

    Experiencing a problem with displaying the theme options. Tried removing the theme and downloading a fresh copy to no avail. Also tried Internet Explorer, Google Chrome and Mozlla Firefox; All browsers are unable to display the option correctly.

    Basically the images are not showing for General, Header, Footer, Typography, Styling (all of them) behind the text which disjoints the page loading resulting in having to scroll up and down the page to customise options and select new category.

    Help?

Viewing 10 replies - 1 through 10 (of 12 total)
Replies
  • Roman
    Keymaster
    Post count: 2602
    #17420 |

    may you provide us your website with login details in Private reply so we can investigate the issue please?

    David Manners
    Spectator
    Post count: 9
    #17432 |
    This reply has been set as private.
    Roman
    Keymaster
    Post count: 2602
    #17433 |

    there is actually a conflict with plugins, I found out it’s with Newsletters plugin and with other one as well. But I don’t wanna touch it as you said don’t change anything. Try to deactivate them one by one and see which one it breaks.

    David Manners
    Spectator
    Post count: 9
    #17434 |

    Thanks Roman,

    Getting there, I’ve deactivated the newsletter plugin and it starting to look a little better. Which other plugin did you have problems with?

    David

    David Manners
    Spectator
    Post count: 9
    #17435 |

    Hi Roman,

    Found the offending plugin! its WP Job Manager.

    We need this plugin to run part of the service offered by Best Training.

    Are you able to provide an update/fix for this?

    Many Thanks

    David

    Roman
    Keymaster
    Post count: 2602
    #17436 |

    I didn’t test them…you will need to disable one by one as I don’t wanna break your current settings

    David Manners
    Spectator
    Post count: 9
    #17438 |

    Are you able to provide an update/fix for this? (reply to Post count 3)

    Roman
    Keymaster
    Post count: 2602
    #17450 |

    is it this plugin? https://wordpress.org/plugins/wp-job-manager/ aren’t you using an addon for the plugin, because from the source I could see a theme files are breaking the code 😕

    David Manners
    Spectator
    Post count: 9
    #17473 |

    yes that’s the plugin, we paid for additional plugins for it (https://wpjobmanager.com/add-ons/)

    Roman
    Keymaster
    Post count: 2602
    #17474 |

    can you try to deactivate some of the addons so we can find out what breaks the code

Viewing 10 replies - 1 through 10 (of 12 total)

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