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  • #17418

    David Manners
    Spectator
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    Experiencing a problem with displaying the theme options. Tried removing the theme and downloading a fresh copy to no avail. Also tried Internet Explorer, Google Chrome and Mozlla Firefox; All browsers are unable to display the option correctly.

    Basically the images are not showing for General, Header, Footer, Typography, Styling (all of them) behind the text which disjoints the page loading resulting in having to scroll up and down the page to customise options and select new category.

    Help?

Viewing 12 replies - 1 through 12 (of 12 total)
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  • Roman
    Keymaster
    Post count: 2543
    Been thanked: 29 times
    #17420 |

    may you provide us your website with login details in Private reply so we can investigate the issue please?

    David Manners
    Spectator
    Post count: 9
    Been thanked: 0 times
    #17432 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2543
    Been thanked: 29 times
    #17433 |

    there is actually a conflict with plugins, I found out it’s with Newsletters plugin and with other one as well. But I don’t wanna touch it as you said don’t change anything. Try to deactivate them one by one and see which one it breaks.

    David Manners
    Spectator
    Post count: 9
    Been thanked: 0 times
    #17434 |

    Thanks Roman,

    Getting there, I’ve deactivated the newsletter plugin and it starting to look a little better. Which other plugin did you have problems with?

    David

    David Manners
    Spectator
    Post count: 9
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    #17435 |

    Hi Roman,

    Found the offending plugin! its WP Job Manager.

    We need this plugin to run part of the service offered by Best Training.

    Are you able to provide an update/fix for this?

    Many Thanks

    David

    Roman
    Keymaster
    Post count: 2543
    Been thanked: 29 times
    #17436 |

    I didn’t test them…you will need to disable one by one as I don’t wanna break your current settings

    David Manners
    Spectator
    Post count: 9
    Been thanked: 0 times
    #17438 |

    Are you able to provide an update/fix for this? (reply to Post count 3)

    Roman
    Keymaster
    Post count: 2543
    Been thanked: 29 times
    #17450 |

    is it this plugin? https://wordpress.org/plugins/wp-job-manager/ aren’t you using an addon for the plugin, because from the source I could see a theme files are breaking the code 😕

    David Manners
    Spectator
    Post count: 9
    Been thanked: 0 times
    #17473 |

    yes that’s the plugin, we paid for additional plugins for it (https://wpjobmanager.com/add-ons/)

    Roman
    Keymaster
    Post count: 2543
    Been thanked: 29 times
    #17474 |

    can you try to deactivate some of the addons so we can find out what breaks the code

    David Manners
    Spectator
    Post count: 9
    Been thanked: 0 times
    #17477 |

    This addon is breaking the code:

    Title: WP Job Manager – Resume Manager
    Description: Manage canidate resumes from the WordPress admin panel, and allow candidates to post their resumes directly to your site.
    Versionl Version 1.11.2

    Roman
    Keymaster
    Post count: 2543
    Been thanked: 29 times
    #17505 |

    we added this to our todo list, we will fix it in the next theme update, thanks for your patience

Viewing 12 replies - 1 through 12 (of 12 total)
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