Topic Resolution: Resolved
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  • #22353

    Nick Findlay
    Spectator
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    Evolve plus theme options menu and customisation is not working, I am able to change settings under customisation but it just says its already saved and doesn’t recognise the change. On theme options I can’t do anything and it just shows a blank page. It is not a plugin issue – have tried all plugins.

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  • Denzel Chia
    Moderator
    Post count: 2831
    Been thanked: 91 times
    #22358 |

    Hi,

    Look at the recent forum posts of other users. Nobody reported issue with Theme Options page. There is nothing wrong with it.
    The problem exist only on your website.

    Please provide the following access in Private Reply. I will take a look for you.

    FTP server URL:
    FTP server username:
    FTP server password:

    WordPress login URL:
    WordPress username:
    WordPress password:

    Thanks!

    Nick Findlay
    Spectator
    Post count: 4
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    #22406 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #22407 |

    Theme Options on your website works fine..I was able to change e.g the Header color option and save it

    Nick Findlay
    Spectator
    Post count: 4
    Been thanked: 0 times
    #22408 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #22409 |

    try to clean browser cache or use another browser

    Nick Findlay
    Spectator
    Post count: 4
    Been thanked: 0 times
    #22410 |

    THANKS! Its working on safari but still not on chrome even with clean cache. No worries ill just use safari thanks for your help.

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