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  • #21474

    Jorge Gaspar Gámez
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    When I want to see my http://informaticaimposivle.com/wp/ page on mobile devices Theme4Press the slide is not working properly. Sometimes the buttons , header and text captions are the same in all slides , sometimes you fall down buttons . other a button over another … in the pc looks perfectly put but mobile is a disaster especially in ios mobile . You have any solution for this?

Viewing 8 replies - 1 through 8 (of 8 total)
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  • Denzel Chia
    Moderator
    Post count: 3230
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    #21492 |

    Hi,

    Seems like you have managed to resolve your issue.
    Looks ok to me. Please see screenshot. http://i.imgur.com/XwWNb7z.jpg

    Thanks!

    Jorge Gaspar Gámez
    Spectator
    Post count: 4
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    #21555 |

    to see if I can explain well . It turns out that when you see her on the phone with native browser does not work well either Android or iOS . However if you navigate with browsers such as Firefox or Chrome it works perfect.

    Jorge Gaspar Gámez
    Spectator
    Post count: 4
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    #21557 |

    This is how it looks in my customer mobile iphone 6 . He’s not very happy about this.

    este slide es correcto

    Wrong slide buttons and the text you are copying from another slide

    wrong slide buttons and the text you are copying from anothe slide

    wong slide buttons and the text you are copying from the another slide

    The first photo is the only one that is well

    Jorge Gaspar Gámez
    Spectator
    Post count: 4
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    #21558 |

    The first photo is the only one that is well

    Denzel Chia
    Moderator
    Post count: 3230
    Been thanked: 129 times
    #21578 |

    Hi,

    It’s the correct behavior on mobile.

    The images are background image on the slide, when reduced viewport size, it does not automatically shrink. If the images are not background, they will shrink proportionately.

    You can try out the posts slider, which uses the image as an image and not as background.

    Thanks!

    Jorge Gaspar Gámez
    Spectator
    Post count: 4
    Been thanked: 0 times
    #21584 |

    Right now I’m surprise your answer? really you sell these issues with technical support so bad.
    I really do not see that in all the slides are the same buttons with the same text ? Are you crazy ?
    You really do not see that in all the slides are the same buttons with the same text ? It’s crazy !! I don´t know as you say it’s okay if the buttons do not change the slides . I’m hallucinating . You have some solution or you’re going to stick with evasive answers ?

    Denzel Chia
    Moderator
    Post count: 3230
    Been thanked: 129 times
    #21588 |

    Hi,

    Very Sorry, I did not pay attention to your question.
    I thought it was about background image, that’s why my explanation was irrelevant.

    Now, I notice that on your screenshots, all your slides has the same button and same button text.

    But that’s not what I saw with my own devices. There is nothing wrong with your button text when I am viewing your site with my iPhone 6 plus.

    I will post my set of screenshots here, with mobile screenshot referencing desktop screenshot.
    My mobile is iPhone 6 Plus, real device, not emulator.

    This is slide 1 on mobile.

    This is slide 1 on desktop.

    This is slide 2 on mobile.

    This slide 2 on desktop.

    This is slide 3 on mobile.

    This is slide 3 on desktop.

    This is slide 4 on mobile.

    This is slide 4 on desktop.

    This is slide 5 on mobile.

    This is slide 5 on desktop.

    I understand that you will probably say that this happens randomly.
    Therefore, although I am not seeing anything wrong with the slide button text,
    I am going to report this to the theme author, let him get his developer to look into the possibility of this issue being a bug.

    Perhaps all you need is to clear your mobile browser history.
    If there is any server cache or plugin cache, you will have to clear it.

    Hope this time you are satisfied with my answer.
    That’s all I can provide as a support moderator, I am not the developer or author of the theme.

    Sorry for causing any inconveniences.

    Best Regards,
    Denzel

    Denzel Chia
    Moderator
    Post count: 3230
    Been thanked: 129 times
    #21590 |

    Hi,

    I have reported this issue to the theme author, asking him to get his developer to look into this issue. See if there is a possibility of this being a bug or just a cache issue.

    Thanks!
    Denzel

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