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  • #15892

    Friday John
    Spectator
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    I have sent several email without any feedback? please respond to my mail because I need your support

Viewing 15 replies - 1 through 15 (of 30 total)
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  • Roman
    Keymaster
    Post count: 2542
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    #15894 |

    really sorry, but I see no email from you in our mailbox…please, what’s the issue with our theme(s)?

    Friday John
    Spectator
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    #15896 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2542
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    #15899 |

    may you provide us your FTP access so we can fix it quickly?

    Friday John
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    #15901 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2542
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    #15902 |

    through the FTP account we cannot access the wp-content folder where we can fix the theme…please assign….thanks

    Friday John
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    #15918 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2542
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    #15933 |

    address of your cPanel please

    Friday John
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    #15943 |
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    Roman
    Keymaster
    Post count: 2542
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    #15955 |

    the provided login details don’t work 🙁

    Friday John
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    #16023 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2542
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    #16026 |

    uploaded the theme on your website..please activate it and let me know how it works

    Friday John
    Spectator
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    #16028 |
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    Roman
    Keymaster
    Post count: 2542
    Been thanked: 29 times
    #16035 |

    where can I see the error? can you provide the wp admin login details? the pop up is generated by a plugin (LightBox Plus) which you enabled. it has nothing to do with our theme

    Friday John
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    #16066 |
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    Roman
    Keymaster
    Post count: 2542
    Been thanked: 29 times
    #16069 |

    as I mentioned above:

    the pop up is generated by a plugin (LightBox Plus) which you enabled.

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