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  • #29090

    Aniko Malyovanik
    Spectator
    Been thanked: 0 times

    I am so disappointed in this theme! I have paid extra for the evolve+ version but every single time there is an update for the theme something goes wrong and I either can’t load my website in or some stupid messages come up!
    I am going to ask for a refund for this very poor theme and start using something that is more reliable, because this has been going on for the past 6 months!
    Sort your themes out!!

Viewing 11 replies - 1 through 11 (of 11 total)
Replies
  • Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #29091 |

    please provide your website URL please and if possible WP admin and FTP access in Private reply. thanks

    Aniko Malyovanik
    Spectator
    Post count: 5
    Been thanked: 0 times
    #29092 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #29093 |

    please provide the password too for wp-admin, FTP https://www.godaddy.com/help/find-your-ftp-loginusername-4881

    Aniko Malyovanik
    Spectator
    Post count: 5
    Been thanked: 0 times
    #29094 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #29098 |

    sorry, I am not able to check the issue without the login details 🙁

    Aniko Malyovanik
    Spectator
    Post count: 5
    Been thanked: 0 times
    #29100 |
    This reply has been marked as private.
    Aniko Malyovanik
    Spectator
    Post count: 5
    Been thanked: 0 times
    #29101 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #29102 |

    please provide password for the FTP acccess. thanks

    Aniko Malyovanik
    Spectator
    Post count: 5
    Been thanked: 0 times
    #29105 |
    This reply has been marked as private.
    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #29106 |

    can you please also enable Error logs so I can see the errors, if you are not sure about that, please contact your host provider to enable it for you

    Roman
    Keymaster
    Post count: 2538
    Been thanked: 29 times
    #29111 |

    the website seems to be working fine now..did your host provider make some server setup? 504 error usually is server related 😉

Viewing 11 replies - 1 through 11 (of 11 total)
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