Topic Resolution: Resolved
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  • #19419

    Troy Coleman
    Spectator
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    I use evolve+ and when I try to login under “my account”, the screen goes dark and is not responsive. I tried switching themes and the “my account” worked fine. Please help.

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  • Denzel Chia
    Moderator
    Post count: 3218
    Been thanked: 128 times
    #19423 |

    Hi,

    Please post your site url, and your username and password in private reply. We will need to take a look at your issue.

    With reference to our theme demo http://demo.theme4press.com/evolve/
    The account login is a dropdown box with username and password field, when you click on it, it does not turn dark. Perhaps you have got a plugin conflict or custom code conflict and you may want to try and eliminate it first.

    Thanks!

    Troy Coleman
    Spectator
    Post count: 2
    Been thanked: 0 times
    #19446 |
    This reply has been marked as private.
    Denzel Chia
    Moderator
    Post count: 3218
    Been thanked: 128 times
    #19448 |

    Hi,

    It’s cause by this plugin –> Light – Responsive LightBox
    I deactivated it and the My Account link is working properly.
    No more dark overlay.

    Screenshot http://share.pho.to/9buAO/nc/original

    Thanks!

    Troy Coleman
    Spectator
    Post count: 2
    Been thanked: 0 times
    #19455 |

    Thank you for your help

    Denzel Chia
    Moderator
    Post count: 3218
    Been thanked: 128 times
    #19458 |

    Hi,

    You are welcome!

    Thanks!

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