Topic Resolution: Resolved
  • Closed
  • grgp
    Spectator
    April 6, 2015 at 10:38 pm #16156

    Within the Alora settings I’ve chosen to use UberMenu as the plugin for menu navigation… I’m also using responsive for mobile versions.

    However, Alora can’t seem to recognize this selection and continues to display a white box, with nothing in it except the word menu. Not such a big deal when viewing desktop… however, mobile viewing looks hinky.

    I’ve gone through the settings multiple times looking for the answer… Searching here produces no results…

    FYI… instead of asking for my admin info… I’d rather have the answer published here for others to find answers 24/7.

    Roman
    Spectator
    Posts: 3147
    April 6, 2015 at 11:26 pm #16157

    Please provide website url with the issue

    grgp
    Spectator
    Posts: 22
    April 7, 2015 at 3:55 am #16160
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    April 7, 2015 at 8:08 am #16164

    I am not allowed to visit the page:

    Your access to this site has been limited

    grgp
    Spectator
    Posts: 22
    April 7, 2015 at 3:54 pm #16173

    Ah… we did a block of everything outside of the U.S. due to the multiple attempts at hacking the admin login.

    What country are you accessing from and I’ll have that opened up?

    Roman
    Spectator
    Posts: 3147
    April 7, 2015 at 7:52 pm #16180

    please email us here https://theme4press.com/contact/

    grgp
    Spectator
    Posts: 22
    April 7, 2015 at 11:42 pm #16188

    This looks like a very promising resolution to what I’m seeing.

    wp_nav_menu is called twice with the same theme_location parameter (UberMenu 2)

    Roman
    Spectator
    Posts: 3147
    April 8, 2015 at 9:45 am #16193

    answered your email

    grgp
    Spectator
    Posts: 22
    April 9, 2015 at 12:50 pm #16245
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    April 9, 2015 at 6:32 pm #16249

    I fixed the issue and uploaded new theme package so you can install it again. let me know how it works for you

    grgp
    Spectator
    Posts: 22
    April 10, 2015 at 4:01 am #16273

    Hey Roman,

    The white box is gone… I can expand and collapse the Menu.

    However… now, when we scroll down, enough to trigger the Sticky Header – the entire screen fills with the entire menu expanded and you can’t view the page… You can select another Menu option; however, that page is only good until the Sticky Header is triggered again.

    This can be reproduced on all devices mobile and desktop at any width.

Viewing 10 replies - 1 through 10 (of 12 total)