Topic Resolution: Resolved
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  • Anna Ross
    Spectator
    17.05.2016 at 19:30 #27752

    I was using the free version of evolve, but wanted some of the features of the plus version. After installing and purchasing! the plus, the site is almost unresponsive it is sooooo slow. PLEASE help

    Roman
    Spectator
    Posts: 3147
    17.05.2016 at 19:35 #27753

    please provide the website URL

    Anna Ross
    Spectator
    Posts: 7
    17.05.2016 at 19:54 #27756
    This reply has been marked as private.
    Anna Ross
    Spectator
    Posts: 7
    17.05.2016 at 19:57 #27757

    I should add, not only slow on the front end (it’s timed out a few times now) But also on the back end. and when doing/appearance/customize, the preview never loads.

    Roman
    Spectator
    Posts: 3147
    17.05.2016 at 20:17 #27761

    you are using some plugins..tried to disable one by one and check if it helps?

    Anna Ross
    Spectator
    Posts: 7
    17.05.2016 at 20:28 #27769

    OK, so I re-uploaded the old evolve theme, and suddenly it’s working/loading faster. I didn’t know it needed that theme in there as well?

    ONE MAJOR issue I’m having is that NONE of the page/post links are working in full screen (computer). Once down to tablet or mobile, all links work again.?

    In all sizes, the menu and read more buttons work.

    I have tried disabling all the plugins, one by one, clearing cache and hard reload, to no avail.

    This is the strangest glitch..! I’m assuming it may be a css/z-index issue? or something to do with the media call out, but nothing I’ve tried has worked. Please assist.
    Thank you

    Roman
    Spectator
    Posts: 3147
    17.05.2016 at 20:38 #27771

    it looks you are using a child theme? is it correctly set? where can I see the links? for me all work just fine..buttons as well

    Anna Ross
    Spectator
    Posts: 7
    17.05.2016 at 20:44 #27772

    Is it true that I need the free(old version) on the server, along with the evolve-plus?

    Page links within the actual content of the page like here:
    http://harrylakelodge.com/plan-your-trip/

    The ones in green. in full screen (computer) they don’t have any functionality, once in tablet&mobile – they work fine.

    Child theme is set correctly, as all changes I make are reflected. Or what do you mean?

    Roman
    Spectator
    Posts: 3147
    17.05.2016 at 20:50 #27774

    free version is not required to be installed for the premium version…to check if the premium theme works just fine, enable it, not the child theme 😉

    Anna Ross
    Spectator
    Posts: 7
    17.05.2016 at 20:53 #27775

    OK. But the links issue? Please advise, as I cannot have the ahrefs not working on the site.

    Anna Ross
    Spectator
    Posts: 7
    17.05.2016 at 20:59 #27777

    Which still happens when I activate the parent theme – evolve-plus. The inactive links in full screen.

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