• Closed
  • Jim Wilson
    Spectator
    January 16, 2017 at 4:02 am #31903

    First, do NOT ask for admin because we use a very STRICT 2FA and company policy prohibits it.

    Problem 1: v2.8.1 did not notify v2.8.2 was available and we did not know until we got an email. We manually updated to v2.8.2 just now but problems persist and now we have a new problem.

    Problem 2: The Google Plus social icon displayed in the footer with v2.8.1 is now MISSING from the footer now that v2.8.2 is installed.

    Problem 3: In WP-Admin, Appearance > Theme Updates, we entered the correct username and password (verified) for our account and we continue to see “Theme4Press: Wrong username or password” when we are CERTAIN it is correct. We even tried the email address and get the same result.

    Problem 4: We don’t yet know if the “Version 55 Update Available” has been corrected but we wonder if it is related to Problem 3 above.