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  • Jeromie
    Spectator
    February 23, 2017 at 6:37 pm #32693

    So I’ve been a long time user of the Evolve theme (really love it!) I am using Modern Tribe’s event calendar plugin, which worked fine with the lite version of the Evolve theme. I upgraded to Evolve+ just a few minutes ago, but the theme has caused the sidebar of the event calendar to not display. There is room pushed aside as if the sidebar is supposed to be there. The sidebar appears everywhere else on the page it is supposed. to. If there is a theme conflict with the plugin and a solution can not be found, I would rather just continue using the lite version and get a refund.

    This is a major issue for me.

    The link to the page in question is http://scenicscene.com/Scene/events/

    Jeromie
    Spectator
    Posts: 4
    February 23, 2017 at 7:06 pm #32696

    So apparently it’s not just a theme/plugin conflict. Another page which uses a completely different plugin is having the same issue. This page utilizes the WordPress Directory plugin, and similar to the event calendar page, the side bar is not rendering there either. Sidebars are showing correctly on Home, and the Band Directory.

    http://scenicscene.com/Scene/scene-directory/wpbdp_category/venues/

    Priyank
    Spectator
    Posts: 747
    February 24, 2017 at 7:38 am #32701

    Hello

    Please provide us your site admin details in private reply. Our development team look into this.

    Thank you

    Jeromie
    Spectator
    Posts: 4
    February 24, 2017 at 2:42 pm #32709
    This reply has been marked as private.
    Jeromie
    Spectator
    Posts: 4
    February 25, 2017 at 12:58 am #32710

    I do appreciate the proactive approach to solving my ticket. Do you have a time frame of when I can expect an answer or a resolution? I understand your time is valuable. We are expected to go live within a few weeks, and styling sidebars is due this week.

    I understand the issue I am having is probably the fact that the pages the two plugins I am using (Modern Tribe Events Calendar, and WordPress Business Directory) render as custom post type so Evolve theme isn’t assigning a sidebar since they aren’t actually a “Page.”

    Or at least that is my best guess. Any information on this that you can provide would be appreciated.

    Extremely important, extremely urgent!

    -Regards

    Priyank
    Spectator
    Posts: 747
    February 27, 2017 at 5:42 am #32721

    Hi,

    Our Development team is working in your issue.

    Thank you

    Priyank
    Spectator
    Posts: 747
    February 27, 2017 at 5:55 am #32722

    Hi,

    We have limited access to your site please provide a full access of your site.
    http://prnt.sc/edtx78

    Thank you