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  • Chuck-Bruce
    Spectator
    August 5, 2017 at 1:11 am #34451

    Did something change recently with the free version of the evolve theme? It looks fine when viewed with a PC monitor. But when my site is viewed on an iPhone in landscape mode or an iPad in portrait mode, the black bar backgrounds in the Title and Description bleed all the way across the screen and cover the image.

    I created a completely new sub-domain and installed the latest WP 4.8.1 on it a few minutes ago then installed a virgin copy of evolve. It does it with the default images also. I thought this used to work across platforms and in both landscape and portrait mode. Has anyone else noticed this on their sites and if so, how do you get around it? Right now it looks very unprofessional so I can’t roll it out as-is. Thanks!!

    Priyank
    Spectator
    Posts: 747
    August 5, 2017 at 9:05 am #34453

    Hello

    From any of our customer this type of issue we not receive. You can check our forum as well theme4press.com and WordPress evolve.
    Please provide us your site admin details in private reply our development team check this issue.
    Also take screenshot of issue and send us.

    Thank you

    Chuck-Bruce
    Spectator
    Posts: 65
    August 5, 2017 at 5:25 pm #34455

    Priyank, thank you for getting back to me. Have you tested it on an iPhone and iPad in both landscape and portrait mode? I have screenshots from a completely new install of WP 4.8.1 and just the evolve theme installed without changing any option or doing anything other than opening up the website. How do I insert screenshots in these posts? Do I need to upload them to a website first them insert the link to them there?

    I will send another reply with the login credentials to this dev site.

    Chuck-Bruce
    Spectator
    Posts: 65
    August 5, 2017 at 6:13 pm #34456
    This reply has been marked as private.
    Chuck-Bruce
    Spectator
    Posts: 65
    August 5, 2017 at 6:25 pm #34457
    This reply has been marked as private.
    Priyank
    Spectator
    Posts: 747
    August 8, 2017 at 8:02 am #34461

    Hello

    As we see that it’s working fine in your screen and screenshot as well. This is the design of slider.
    bootstrap slider has 2 options in back-end. Check this: http://prntscr.com/g5q9nj
    Your site before first option. I set it with now second option, check mobile view
    http://prntscr.com/g5q9cc

    If you still found any issue let us know.

    Thank you

    Chuck-Bruce
    Spectator
    Posts: 65
    August 8, 2017 at 4:55 pm #34465
    This reply has been marked as private.
    Priyank
    Spectator
    Posts: 747
    August 10, 2017 at 7:37 am #34473

    Hello

    In mobile view image resize for fix in the screen. If you have image without any text it look good.
    We have sample image with mix of text and picture. http://prntscr.com/g6nlhs

    If you want to only remove transparent black color, add below code into Additional css option
    #bootstrap-slider .carousel-caption h2 {
    background-color: rgba(0, 0, 0, 0);
    }

    Thank you