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  • Jordan M
    Spectator
    October 12, 2018 at 9:20 pm #40352

    How do you upgrade from 1.9 to 2.x without losing the settings? I have exported the theme backup, and imported the JSON data into the new version, but it is still looking like the default installation.

    Roman
    Spectator
    Posts: 3147
    October 12, 2018 at 9:23 pm #40353

    Hello Clint, can you provide WP login in Private reply please? I will have a look. Thanks.

    Jordan M
    Spectator
    Posts: 6
    October 12, 2018 at 9:33 pm #40354
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    October 12, 2018 at 9:37 pm #40355

    please check the URL you provided me, it gives me HTTP ERROR 403 🙁

    Jordan M
    Spectator
    Posts: 6
    October 12, 2018 at 9:49 pm #40356
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    October 12, 2018 at 10:18 pm #40357

    Still getting the error…is there any security enabled on your server?

    Jordan M
    Spectator
    Posts: 6
    October 12, 2018 at 10:46 pm #40358
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    October 12, 2018 at 10:50 pm #40359
    This reply has been marked as private.
    Jordan M
    Spectator
    Posts: 6
    October 12, 2018 at 11:05 pm #40360
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    October 13, 2018 at 12:29 am #40361

    the JSON you provided is imported correctly..do you export it from other website?

    Jordan M
    Spectator
    Posts: 6
    October 16, 2018 at 9:10 pm #40367

    No, that was from this site before the upgrade.