Topic Resolution: Resolved
  • Closed
  • Graham Savine-Jones
    Spectator
    February 26, 2019 at 9:56 am #43150

    If page builder by site origin is activated within the evolve theme the page options at the bottom when trying to edit a page stop working and if you click on, for instance styling you are taken to the websites main url instead.
    If you go to settings>Page Builder the settings for Siteorigin page builder at the top give you the options of which Post Types you wish to use siteorigin page builder on. If any of these are selected the issue occurs but if you deselect all of them the issues goes away.
    I believe this to be a theme conflict issue as it does not happen if wordpress 19 theme is selected and it only affects the evolve theme page options as far as I can tell.
    It is the latest evolve download released from yesterday without any other plugins activated other than pagebuilder by siteorigin running on the latest wordpress release 5.1 and php 7

    Thanks

    Roman
    Spectator
    Posts: 3147
    February 26, 2019 at 6:53 pm #43201

    Hello Graham,

    can you please provide a screenshot of the page options which you mean? or provide WP admin in Private reply with the example URL. Thanks

    Graham Savine-Jones
    Spectator
    Posts: 36
    February 26, 2019 at 7:43 pm #43202
    This reply has been marked as private.
    Roman
    Spectator
    Posts: 3147
    February 26, 2019 at 9:07 pm #43203

    I just made a video of my development copy and it works fine. I hope I test it correct as you explained. Please check https://screencast-o-matic.com/watch/cqnOYh0lpZ

    Graham Savine-Jones
    Spectator
    Posts: 36
    February 28, 2019 at 10:47 am #43222

    Hi Roman,
    I really appreciate your time looking at this.
    I spent several hours trying to resolve this problem I was experiencing, clearing caches and disabling plugins etc. the usual fault finding even to the extent of removing the complete wordpress installation and reloading it along with just the siteorigin plugin.
    The video you sent was correct in the procedures that I followed and today I have gone back to the site and everything works perfectly I did not make any changes other than to enable the pagebuilder checkboxes, so I am totlaly confused as to why I experienced this issue.

    All is good now.
    Thank you

    Best regards
    Graham

    Roman
    Spectator
    Posts: 3147
    February 28, 2019 at 10:54 am #43223

    thanks for the info Graham, might be a cache issue, if you use a plugin or browser’s cache 😉