Topic Resolution: Resolved
  • Open
  • Alan Bingham
    Spectator
    August 18, 2020 at 2:27 am #45164

    I couldn’t edit my widgets they wouldn’t open, I deactivate the component shortcodes then I could edit them. I found that customization is stuck showing only widgets however there are no widgets to show on that page. I am not sure how to get past that.

    I have updated to 2.9.9.8 and have the latest Component Short codes installed.
    I will await an update, I have found that the customization problem is on any computer and website I run so I don’t think I am the only one experiencing this.

    Evgeny
    Keymaster
    Posts: 1004
    August 18, 2020 at 7:42 am #45165

    Hello. Please try to clear the cache with Component Shortcodes activated. Then try again. CTRL+F5 on Windows and SHIFT+CMD+R on a Mac. It is important to do it on a screen, where you experience the problem. Also make sure, that you do not have a t4p-core plugin installed and activated – it causes conflict and needs to be deleted.

    Alan Bingham
    Spectator
    Posts: 2
    August 19, 2020 at 12:35 am #45175

    Thank you, I just tried that and it has cleared up the widget/customization problem.

    This problem is resolved!

    Thanks

    Evgeny
    Keymaster
    Posts: 1004
    August 19, 2020 at 8:22 am #45176

    Great! Happy to assist.