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  • Mara Kaplan
    Spectator
    June 1, 2014 at 7:05 pm #8452

    I purchased the pro version. Then I switched servers and have to start over. Now I can’t upload the theme. I go to appearance–themes–add new themes. I go to my downloads and click on the following file: evolve-plus and then click install now.

    What happens it gets to 99% and I get a word press failure notice and it asks me if I am sure if I want to do this? Then only option is to try again, so I do and get the same results. http://www.letkidsplay.com/wp-admin/update.php?action=upload-theme

    What do I do? Please provide the answer is as simple of language as possible.

    Thank you

    Roman
    Spectator
    Posts: 3147
    June 1, 2014 at 7:30 pm #9921

    have you check the knowledge base for this issue http://theme4press.com/knowledge-base/ ?

    Howard Gurr
    Spectator
    Posts: 1
    June 12, 2014 at 4:20 am #10004

    I had the free version of Evolve. Today I updated the free version and then the site was corrupted. The message I got was the CSS tables were missing. I liked the free version so I figured I would take the plunge and buy the full version. I assumed if I had the full version I could upload it and then I would not have to bother with the corrupted free version. But. alas, I can’t upload the pro version of Evolve. I downloaded it to my desktop and I can’t zip in into my wordpress account. I am using wordpress form my site which is hosted by Network Solutions. I am very new at working with WordPress themes. I went through about 20 -30 possible themes until I found Evolve. I really hope you can help me figure out how to upload it. The reference you gave to Mara-Kaplan did not help me!

    Roman
    Spectator
    Posts: 3147
    June 12, 2014 at 5:22 pm #10010

    please provide me the error message which you are getting now

    Helena Guevara
    Spectator
    Posts: 1
    July 27, 2014 at 6:25 pm #10269

    Hello,
    I am in a similar situation. I get the error message. since I am new in all this, I don’t know how to configure the php settings on my server, can you help?

    Roman
    Spectator
    Posts: 3147
    July 27, 2014 at 9:52 pm #10268

    please contact your hosting provider for the settings help. If you need further help, you can also send your wp admin and FTP access through our safe contact page http://theme4press.com/contact/